Great
Based on 6,611 reviews
Hello Alpha4.4Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Your doctor's office is now online. From visits to prescriptions, get board-certified care from home.
Hello Alpha (helloalpha.com) has 6,611 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
6,611 approved reviews, newest moderated first
rachel B.
Great customer service. I love the quick response. I have been with them for one year and they have met all my needs or my prescriptions. I would highly recommend Alpha medical.
Reply from Hello AlphaApr 28, 2023
Hi Rachel! Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
customer
Always very helpful, always. The delivery service is so very convenient.
Reply from Hello AlphaApr 28, 2023
Hi! Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
customer J.
You care about your patients. You are very quick to get back to us if we have questions. Try good at taking care of issues the patients might have.
Reply from Hello AlphaApr 28, 2023
Hi Jackie! Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
Dana H.
Very prompt attention and responses to inquiries.
Reply from Hello AlphaApr 28, 2023
Hi Dana, Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
customer
They were very responsive and all over it! So happy with Alpha!
Reply from Hello AlphaApr 28, 2023
Hi! Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
customer
It was really easy to get the medication I needed, and when my insurance denied it, they were able to recommend a suitable alternative. Amazing! The only feedback I have is that the website is built like an app, which would work if it WAS an app, but when you’re looking at an app format in a web browser, it’s a bit confusing. Also, my new notifications alert won’t go away no matter how many times I open it.
Reply from Hello AlphaApr 28, 2023
Hi, Thank you so much for the time you took to share your experience! We appreciate the time you took to leave this review. We also appreciate your thoughts on where we can do better. We take this feedback seriously as we work to improve our service. Thank you for choosing Alpha and letting us support you in your health journey.
Angel R.
Quick turnaround time and very responsive.
Reply from Hello AlphaApr 28, 2023
Hi Angel, Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
customer
Response time was quick, friendly reply, all providers have been great.
Reply from Hello AlphaApr 28, 2023
Hi! Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
