Great
Based on 6,611 reviews
Hello Alpha4.4Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Your doctor's office is now online. From visits to prescriptions, get board-certified care from home.
Hello Alpha (helloalpha.com) has 6,611 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
6,611 approved reviews, newest moderated first
customer
Easy. No fuss. Always an easy process. No complaints at all about alpha
Reply from Hello AlphaApr 11, 2023
Hello! Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
Jennifer
Great service connection with doctors - clinical medical reviews of my patient records and quick to respond to questions/concerns.
Reply from Hello AlphaApr 11, 2023
Hi Jennifer, Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
Quan
It was a great experience. They answered any medical questions I had within a 24 hour timeframe . They prescribed medication in a timely manner.
Reply from Hello AlphaApr 11, 2023
Hi Quan, Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
customer from I.
My visit was disqualified in 3 times because the website had a software issue. The doctor kept saying that I was putting the wrong state which I was not. After 4 days of this I finally notified Alpha's tech support and they did acknowledge the issue. I was without my medication for a week because of this issue. I have had many issues over the 6 months that I have beenusing alpha but it is super convenient. Not sure if I will continue to use them.
Reply from Hello AlphaApr 10, 2023
Hello! Thank you for sharing your feedback. We take these concerns seriously, and we will share them with our team as we work to improve our service.
Tina L.
Alpha Medical staff have always been quick to respond with my questions and very helpful on my weight loss journey!
Reply from Hello AlphaApr 11, 2023
Hi Tina, Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
Pc
You guys are awesome.
Reply from Hello AlphaApr 11, 2023
Hi Pc, Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
Jenn
Quick & easy! Amazing customer service with my medical provider.
Reply from Hello AlphaApr 11, 2023
Hi Jenn, Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
customer
I couldn't get a prescription for Zofran without it being a huge ordeal from the new providers. Zofran is pretty mild with a side effect of constipation, but if I'm not experiencing that, why can't I get a refill? Makes it hard to stay on a medication that is helping, when the nausea is causing you to lose sleep.
Reply from Hello AlphaApr 10, 2023
Hello! Thank you for sharing your feedback. We take these concerns seriously, and we will share them with our team as we work to improve our service.
