Great
Based on 6,611 reviews
Hello Alpha4.4Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Your doctor's office is now online. From visits to prescriptions, get board-certified care from home.
Hello Alpha (helloalpha.com) has 6,611 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
6,611 approved reviews, newest moderated first
customer
Extremely disorganized and chaotic. Their medal records request process is convoluted, and they ignore faxed requests from medical providers.
Reply from Hello AlphaApr 5, 2023
Hello! Thank you for sharing your feedback. We take these concerns seriously, and we will share them with our team as we work to improve our service.
Amanda
Incredibly easy to use and rapid response time. I love the gentle reminders and the coaching for life changes.
Reply from Hello AlphaApr 5, 2023
Hi Amanda, Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
Crystal G.
I love Alpha. They are convenient, affordable and quick. Very grateful for this service.
Reply from Hello AlphaApr 5, 2023
Hi Crystal, Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
Tammy P.
I feel like the providers look out for, are quick to respond to questions. The entire process from start to finish is tree-lined.
Reply from Hello AlphaApr 5, 2023
Hi Tammy, Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
HDJulie
Love the convenience & responsiveness. You get used to messaging back & forth. There was a slow down initially as their customer base exploded but they are very responsive now.
Reply from Hello AlphaApr 5, 2023
Hi Julie, Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
Jeff R.
Quick responses
Reply from Hello AlphaApr 5, 2023
Hi Jeff, Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
customer
it's convenient
Reply from Hello AlphaApr 5, 2023
Hello! Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
MJ
Amazing customer service and they get back to your needs so fast!! Thank you Alpha for everything you do🥰
Reply from Hello AlphaApr 5, 2023
Hi MJ, Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
