Jeffrey
Once they got every straightened out…
Once they got every straightened out it's been great

Great
Based on 6,611 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Your doctor's office is now online. From visits to prescriptions, get board-certified care from home.
Hello Alpha (helloalpha.com) has 6,611 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
6,611 approved reviews, newest moderated first
Jeffrey
Once they got every straightened out it's been great
Michelle K.
I left a message regarding this prescription. I need the next higher dosage. Then you sent the same dosage to me. This stuff is not cheap either.
Reply from Hello AlphaJun 1, 2022
Hi Michelle, Thank you for reaching out. Our sincerest apologies for this inconvenience. Please note that we have responded to your email inquiry at this time. As always, please feel free to reach out to us with any questions or concerns via your messaging portal: https://app.helloalpha.com/messages.
Alexandra H.
Alpha was very helpful with prescribing my medication and they were so fast with shipping my orders to me. I had such a great experience that I recommended this app to my boyfriend and he now uses it for his medication.
Amanda
They had their last chance. Cancelling for good. Horrible customer service.
Reply from Hello AlphaJun 1, 2022
Hi Amanda - thanks for writing in. Our care team will be reaching out to you in your Alpha patient dashboard regarding this: app.helloalpha.com/messages Please do not hesitate to message us if you have any additional questions or concerns.
Stefanie B.
Fast. Easy. To the point! The responses to messages were so much faster than I could have even hoped for! Will definitely be using Alpha for anything and everything that comes up in the future.
Aaapp
The service and patient care is outstanding. Questions are answered promptly and items are shipped in a timely manner.
Candace T.
Easy way to get meds. Messaging back and forth to provider a little cumbersome but if you don’t an urgent need it’s a great way to get the meds you need.
Jennifer E.
I like the concept of what this company is trying to do for people. It is not for me though.