Jessica S.
Super easy to use and cheaper than…
Super easy to use and cheaper than going to a doctor every few months, if you use a mid grade insurance. Also less of a pain lol.

Great
Based on 6,611 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Your doctor's office is now online. From visits to prescriptions, get board-certified care from home.
Hello Alpha (helloalpha.com) has 6,611 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
6,611 approved reviews, newest moderated first
Jessica S.
Super easy to use and cheaper than going to a doctor every few months, if you use a mid grade insurance. Also less of a pain lol.
CR
Quick, correct, effective treatment
Chele
I like the convenience of having them shipped to me, but if I decide to skip over white pills and stay on the active birth control pills, I run out way before I get another shipment. I’ve even done some months using most of the white pills & still am outta regular pills and waiting before new ones are shipped out? I haven’t actually looked into if I can change the frequency of shipping though, so maybe that’s an option?
Reply from Hello AlphaAug 30, 2021
Hi Chele - We can help you with the frequency of your shipping! Please message us at app.helloalpha.com/messages and we can further assist you.
Susan W.
My lashes were nearly half their thickness and length after doing lash extensions. Never again! This stuff makes my lashes look better than ever, naturally!
Varsha V.
Great service. Wish I could get a refill for atleast 3 months!
Mal
Amazing, effective, & efficient
DJ
I was very mislead during the process of filling out my info for a BV infection. At no point was I warned that the consultation would take 24 hours to complete. I can go to other slightly more expensive sites and get my BV treatment for $65 the next day. Now I have to do that anyway. Thanks a lot alpha for misleading me. If I don’t get my $30 back Im going to make a bigger stink about this. I went to khealth and got the entire process from consultation to prescription for $42. But I wasted $30 with alpha. Pretty crappy that you don’t have the option to cancel BEFORE the consultation goes to the doctor. No wonder they have you enter the payment info so early in the signing up process. Also the prescription they gave me cost $55 versus what khealth sent to the pharmacy that cost only $16 antibiotics. The fact that alpha won’t refund me the small amount of $30 where as they would rather argue that they have a right to the money i submitted (without even realizing I finished the payment process and would be charged) just shows that they have an intentionally non transparent process. There was no option to cancel once I clicked the button. No empathy for customer here. So glad I went with khealth. The care team Im being told to contact is adamant that I cannot get a refund even though I asked with a full 24 hours in advance to cancel. They ignored my message and did the consultation anyways. Most platforms let you cancel during the consultation or ask you to confirm that you understand what you are buying before submitting payment, giving you one final option to cancel. I told my roommate about this and she was furious and told me to report it. So far I only know to report on trust pilot here and I hooe trust pilot looks into alpha.
Reply from Hello AlphaAug 30, 2021
Hi DJ - Thank you for your feedback. Our website states that once your consultation is complete, a provider will respond to you within 24 hours. We apologize if this was misleading and will work on ensuring this messaging is clear. Please message our care team at app.helloalpha.com/messages and we can further assist you. Thank you
Danny M.
Alpha Medical is amazing, very affordable and convenient!! Will definitely recommend!!