Great
Based on 6,611 reviews
Hello Alpha4.4Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Your doctor's office is now online. From visits to prescriptions, get board-certified care from home.
Hello Alpha (helloalpha.com) has 6,611 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
6,611 approved reviews, newest moderated first
Tiffany G.
Thank you for providing a discreet and efficient way to have my medication delivered! You guys are so wonderful and I appreciate the alternative options I have to filling prescriptions without waiting in lines or having to make it to the pharmacy before they close!
Reply from Hello AlphaSep 29, 2020
Hi Tiffany! We are so pleased Alpha has met your meeds! Thank you for being part of the Alpha family! :)
Kara
Alpha medical is incredibly disappointing. I've been waiting over a month for a prescription after the doctor approved it. The insurance denied it because they wrote the prescription incorrectly, Alpha agreed this was most likely the problem and said they would fix it. That was 2 weeks ago, and still nothing.
Reply from Hello AlphaSep 27, 2020
Hi Kara! Thanks for reaching out. We're sorry you experienced this inconvenience and have looked into your account to see what might have gone wrong. Please check your patient dashboard at app.helloalpha.com/messages for futher information from our Care Team.
Marinda
I was kind of skeptical about doing everything online but it was flawless! I got my meds 3 days early!
Reply from Hello AlphaSep 24, 2020
Hi Marinda, Thanks for having faith in us! We are so happy Alpha was able to meet your needs :)
Angelo S.
great consultation very helpful and attentive care.
Reply from Hello AlphaSep 24, 2020
Hi Angelo, Thanks for your positive feedback and review! We are so glad Alpha satisfied your needs. Have a great day!
TaLLa M.
It is so convenient and easy to have this service and provides peace of mind. All I have to do is remember when to put in and take out and bamm I am on birth control. This is the best birth control service I have ever tried! Thank you Alpha !
Reply from Hello AlphaSep 23, 2020
Hi Talla, We are so happy Alpha provides convenience and peace of mind for you! :) Have a great day!
Alexandria U.
Excellent service! So easy to use and got a response immediately. Really sad they stopped carrying Nuva ring but for the short few months they were awesome !
Reply from Hello AlphaSep 23, 2020
Hi Alexandria! Thanks for writing in. I am so glad to hear Alpha has met your needs so far. Regarding the Nuvaring, we are currently exploring other pharmacy partners and will let you know when Nuvaring is available for shipment with insurance coverage! Have a wonderful day :)
Andrea D.
Alpha medical has a really great team and it was easy to get started with their team. I appreciated the time they took to make sure that I was in fact the best candidate for the medications that I would be taking. That being said there was a small hiccup where I went a week without the proper medication and it threw me off track. Thankfully I was able to reach out to them and have them offer me solutions. They have been very open about making sure it never happens again. It's nice to have that type of reassurance plus it makes life so much easier to have my meds sent straight to me! It's a wonderful service and I would recommend it.
Reply from Hello AlphaSep 23, 2020
Hi Andrea! Thank you so much for writing in. We are always seeking ways to improve Alpha to better fit the needs of our patients. We've taken a look at your profile and responded to you via your patient dashboard at app.helloalpha.com/messages. Please don't hesitate to reach out if you have any additional questions or concerns!
SS
Fantastic on time deliveries and quality care.
Reply from Hello AlphaSep 23, 2020
Hello! Thanks for your positive feedback :) We are so happy Alpha was able to meet your needs in terms of treatment, quick delivery, and quality of care.
