Great
Based on 6,611 reviews
Hello Alpha4.4Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Your doctor's office is now online. From visits to prescriptions, get board-certified care from home.
Hello Alpha (helloalpha.com) has 6,611 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
6,611 approved reviews, newest moderated first
customer
My provider was very fast and friendly. She answered all of my questions and addressed any concerns I had. The care support team replied and followed up with me quickly as well.
Reply from Hello AlphaJun 28, 2023
Hello! Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
customer
My dr was so fast and helpful
Reply from Hello AlphaJun 27, 2023
Hello! Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
Tara
Love! Super simple process everything was seamless and I got immediate responses. Love
Reply from Hello AlphaJun 27, 2023
Hi Tara! Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
Loretta G.
The convenience was good, but I felt as though the practitioner didn't really listen to me and my symptoms have not improved
Reply from Hello AlphaJun 27, 2023
Hi Loretta! Thank you for sharing your feedback. We take these concerns seriously, and we will share them with our team as we work to improve our service. We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
customer
I had 2 online visits were I was not treated. One for weight loss and one for strep throat. This site has been useless to me and I’m canceling my membership. I’d appreciate a refund of the $50 I paid that got me nowhere. Thank you.
Reply from Hello AlphaJun 27, 2023
Hello! Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
customer
Friendly staff, very responsive and helpful.
Reply from Hello AlphaJun 27, 2023
Hello! Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
customer
Lots of miscommunication, I would ask like 3 questions and get one answer, was hard to know what they were answering to. Doesn’t use standard criteria for type 1. Mia quoted me on price of labs and I drove 4 hours round trip to get them
Reply from Hello AlphaJun 27, 2023
Hello! Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
Chicago B.
I am very satisfied with the services that Alpha provided me. They are very fast and efficient. Personable staff/ care team without being judgmental. Thank you so much for being an online telemedicine service I can trust Candace B. Illinois
Reply from Hello AlphaJun 27, 2023
Hi Candace! Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
