HelloDivorce.comReviews of hellodivorce.com

It was fairly easy and stress-free process. The communication was a little difficult because of difference in time zones. We had some minor hiccups in the mediation process which is why I only gave 4 stars. I would recommend this service to couples who have uncontested, simple divorce because it really saves you money from hiring a lawyer but you still have people to help and guide you through the process. I’m glad I found this service.

It was a pretty good experience, hello divorce delivered on most everything. However, there was some problems with the billing, and they even charged me once after my fee was complete and needed to return it. It unbalanced my checkbook! Also I paid $750 extra thinking that it would expedite the process but it did not and this was not explained to me when I paid the extra $750. Otherwise things went pretty smooth. Divorce is difficult journey to navigate but I thank you for the help that you provided.

Overall, I would recommend Hello Divorce for a simple divorce but not otherwise. Fortunately my ex-spouse and I were agreeable and amicable about most things but if that had not been the case I don't think Hello Divorce would have been helpful. We had issues with automated forms and the general procedure for submitting forms (specifically spousal support)

They were able to process a divorce across continents and all online. The option to stay out of court makes all the difference having witnessed how ill-equipped the system can be. Family court will allow couples to fight for years with little resolution if not introduce more obstacles at your own cost. What could use improvement is a quicker response time when all communications was predominantly on email. It can take days to hear back and weeks to initiate filing. Sometimes a call instead would have been helpful when email was unclear. The response time was my biggest struggle despite how prompt I was on my end. I had to put this aside because dealing with the court is much worse so having Hello Divorce is a great option.

Pros: they took care of most of the paperwork and filings with the court; everything was double checked and I was notified if I needed to make a correction, etc. Cons: just getting into my own account was a hassle, there wasn’t a universal login area where I could then view specific sections or paperwork/documents; uploading documents was a hassle, and in one instance, I had to email it to my point person to add because there wasn’t a place to upload it within the form/section I needed it to be included; communication was spotty and incomplete, though I think that was the particular point person (for example, time frames were unclear and directions for the next step were incomplete until I asked specific, yet simple, questions. Overall: I’d recommend the service as long as your situation is as simple, straightforward, and non-argumentative as mine was; I think a divorce with kids or dispute of money/property might be more difficult to handle completely online. I think this service has lots of potential and I hope they make it: a lot of my “cons” would go away with a website update and more user-friendly interface.