Honesty, pricing, process and quality scores appear once 5 customers have rated them.
About Klarity Health
Klarity Health is a highly trusted healthcare platform by both patients and healthcare providers. Klarity Health provides low-cost, worry-free telehealth services for weight loss, mental health, primary care, therapy, and 200+ conditions. Klarity Health is rated highly by patients - 4.96 on Review.io and 4.5 on Trustpilot across the US. Check out www.helloklarity.com to learn more. Klarity Health has been focused on a single mission: connecting patients with personalized and accessible healthcare services through our online marketplace. Founded 4 years ago, we have facilitated over 350,000 telehealth visits and are trusted by 80,000+ patients and 500+ medical specialists. Whether you're seeking weight management, primary care, mental health support, or counseling and therapy, Klarity Health is your trusted marketplace for health and well-being. At Klarity Health, we prioritize your well-being with safe and high-quality practices and affordable healthcare. Our technology connects you to a diverse network of board-certified healthcare providers, ensuring personalized and attentive care. Klarity makes healthcare accessible, transparent, and stress-free, providing top-notch care you can trust.
Klarity Health (helloklarity.com) has 568 customer reviews on Folks Told, with an average rating of 3.9 out of 5.
Thank you so much for sharing your experience, Robert! We're truly honored to hear that Tara has been such a compassionate and knowledgeable presence on your care journey. At Klarity, connecting patients with providers who genuinely listen and care is exactly what we strive for. If you ever need anything, please don't hesitate to reach out through your patient portal or email us at [email protected] — we're always here for you!
TC
Thomas C.
NOT INTERESTED IN HELPING ME.
NOT INTERESTED IN HELPING ME.
The provider was more interested in finding reasons not to help me, than to help me. I have terrible lifelong insomnia, I am traveling on business for the next month, and I know what medicine has worked for me for a long time. The provider would not prescribe me the prescription I needed. THIS WAS A TOTAL WASTE OF TIME AND MONEY. DO NOT USE KLARITY! YOU WILL BE DISAPPOINTED!
Reply from Klarity HealthMar 15, 2026
We're deeply sorry to hear about your experience, Thomas. Feeling dismissed when seeking care for a long-standing health concern is genuinely distressing, and your frustration is completely understandable. While providers on our platform make independent clinical decisions, we take feedback like yours very seriously — this is not the standard of care Klarity strives to provide. If you're still in need of support, our patient support team is ready to help. Please reach out through your patient portal or email us directly at [email protected] so we can address your situation privately. You deserve to feel heard and to receive the care you need.
DR
Delia R.
It was a great experience
It was a great experience, very productive. She listened to all my concerns and I was able to come up with a plan for me.
Reply from Klarity HealthMar 13, 2026
Thank you so much for sharing your experience, Delia! We're delighted to hear that your visit was productive and that your provider took the time to truly listen to all of your concerns — and helped you build a plan that feels right for you. That kind of attentive, personalized care is exactly what we're passionate about at Klarity. If you ever need anything along the way, please reach out through your patient portal or email us at [email protected]. We're rooting for your continued success!
JQ
Jana Q.
Tara is the best
Tara is the best! She is kind, empathetic and takes the time to actually get to know you as a person/individual. She takes the time to actually research and provide information beyond the scope of the bold print. I would recommend her to everyone and feel like I’ve known her forever because that’s the energy she has. Love love love her!
Reply from Klarity HealthMar 12, 2026
Thank you so much for sharing your experience, Jana! We're moved to hear that Tara has made such a lasting impression on you — her kindness, empathy, and genuine curiosity about each patient as an individual is exactly what great care looks like. At Klarity, we're passionate about connecting patients with providers who truly go beyond the basics to support your whole well-being. We're proud to have Tara on the platform! If you ever need anything at all, please don't hesitate to reach out through your patient portal or at [email protected]. We're rooting for your continued success!
TB
tricia B.
My appointments with Dr.Timbs have been…
My appointments with Dr.Timbs have been very thorough, all questions and concerns addressed & efficient. He reviews all details and makes sure that I voice complete understanding of the information we discuss including all options that pertain to my specific needs and realistic goals & expectations for best outcome of what I can or want to achieve. Dr. Timbs is above and beyond exceptional in his knowledgeable in his scope of practice and I am 100% satisfied with his treatment he has been providing me. I completely recommend him to anyone seeking above exceptional care. Thank you Dr. Timbs!
Reply from Klarity HealthMar 12, 2026
Thank you for taking the time to share this, Tricia! We're delighted to hear that Dr. Timbs has been so thorough and attentive — making sure you fully understand your options and feel included in decisions about your own care is exactly the kind of experience every patient deserves. It's wonderful to know you feel so supported and that your goals and expectations are being met with such dedication. At Klarity, we're honored to connect patients with providers who bring both deep expertise and genuine compassion to every appointment. If you ever need anything, please reach out through your patient portal or email us at [email protected] — we're always here for you!
EW
Erika W.
5 star rating DR GUFORD…
The 5 star rating is for Dr Benjamin Gudorf --He is absolutely THE best Dr! I say that with several experiences for years. He is very knowledgeable, considerate, active listener, and treats based on a thorough interaction....engaged, caring, and deserves more than 5 stars! He is quick to respond as I have had a few crisis situations and he has always been there. I am lucky to have found him and continue treatment.
For Klarity-prior to Dr. G I did not have pleasant experiences. I will not dive into it. The platform is great for finding an amazing Dr. like Dr. Guford. I have, though, had several challenges with Klarity and billing errors they refuse to fix. I have moved on from that after I found Dr. G. It's worth it!
Reply from Klarity HealthMar 11, 2026
Thank you so much for sharing this, Erika! We're truly moved to hear how much Dr. Gudorf has meant to your care — his attentiveness, expertise, and dedication during difficult moments are exactly what we hope every patient experiences on the Klarity platform. We also hear you on the billing challenges, and we're genuinely sorry those experiences fell short of what you deserve. We'd love the opportunity to make that right — please reach out through your patient portal or email us at [email protected], and our team will look into it for you. We're grateful you've found your way to Dr. Gudorf, and we're rooting for your continued health and well-being.
BR
Bryan R.
Easy to talk to and non judgmental
Her demeanor, service, personality, understanding, helpful
Reply from Klarity HealthMar 8, 2026
Thank you for sharing this, Bryan — we're truly moved to hear about your experience! A provider who listens without judgment and brings warmth and understanding to every interaction is exactly what Klarity strives to connect patients with. We're so glad that connection has made a difference for you. If you ever need anything along the way, please don't hesitate to reach out through your patient portal or email us at [email protected]. We're rooting for your continued success!
CC
Cindy C.
SCAM & FRAUD - LAURIE FOLEY
On 2/22/26, I set an appointment to talk to one of Klarity's providers, I chose LAURIE FOLEY because her profile came up on top and she seemed ok. The website states it charges a $10 deposit and the rest of the $39 will be charged after the appointment. That didn't happen, it charged me the full $49 from the date I set the appointment, which was 2/22/26, as you can see from the invoice.
I moved on had the 15min session with LAURIE on 2/23/26, but all LAURIE FOLEY would mention is that she "HATES" insurance and doesn't like going through them, she prefers out of pocket payers and the $49 feel will occur again when I meet with her monthly, and that's how she makes her money, she said. I had set a plan with her to try the semiglutitide, Wegovy to go through my insurance, since they will cover it. She wasn't happy, but said she'll submit the prescription to the Pharmacy I had on file and she'll take care of the prior auth needed when it comes through. I called the pharmacy the next day 2/24, since Laurie said she would submit the Rx immediately, but still to this day, 3/6/26, she has not submitted anything to the Rx to start the insurance process. I messaged her on chat 3x and this week asked her to follow up, I received an email that she responded, but instead it showed she had deleted all of our messages in the chat, so that there was no papertrail of me reaching out to her.
She is a scam, didn't have her camera on, charged me before the session was had, won't respond now and did not submit anything to my pharmacy. DO NOT USE THIS COMPANY, IT AND IT'S PROVIDERS ARE SCAMMERS & FRAUDULENT
Reply from Klarity HealthMar 8, 2026
Cindy, we're truly sorry to hear about your experience, and we want you to know that your concerns are being taken very seriously. The billing discrepancy you've described, along with the challenges you've faced accessing your prescribed medication, fall well short of the standard of care Klarity holds for every patient. While providers on our platform make independent clinical decisions, we take our responsibility to patient access and communication very seriously — and your safety is our highest priority. Please reach out to us right away through your patient portal or email [email protected] so our team can investigate and assist you directly. You deserve better, and we are committed to making this right.
