HelloLife®Reviews of hellolife.net

Reply from HelloLife®Jan 25, 2018

We do appreciate your feedback and your comments regarding the Honey Don't Cough have been directed to the correct department, so we are looking into that. We are terribly sorry that you received a product in this condition. We do show that you have spoken with one of our representatives regarding the Vita-Female. We do hope that information has been helpful. Regarding the dates, according to FDA, because we have no proof that the ingredients deteriorate over time, we can not print one on our bottles. We do recommend using our products within 60 days once they are opened for potency, this applies to our homeopathic liquids as well as our dietary supplements. If they are sealed, they do have a shelf life (for potency/best used by) of 2-3 years. We do apologize for any confusion and frustration that this may have caused you. Please feel free to contact our call center directly with any other questions or concerns. Sincerely, Hellolife Customer Service Team

Reply from HelloLife®Dec 18, 2017

We do apologize if you feel that way about our prices. The last time we changed a package option was towards the end of last year, early this year. We do still offer a best value option. After reviewing your order history, we do see that your last couple of orders placed this year, were the same prices as previously offered. Were you referring to our larger package perhaps? That was the only option that has changed. We do have some pop specials that are randomly generated online and offer specials throughout the year to help our customers get the best value. Please feel free to contact our call center directly if you have any questions or concerns about product or pricing options as we would be happy to assist you. Sincerely, Hellolife Customer Service Team!

Reply from HelloLife®Aug 7, 2017

We do apologize for the inconvenience. Unfortunately, since our products are used as OTC homeopathic medicines, even our dietary supplements, we are required to have that statement on every label. We do formulate our products to be first and foremost safe for every days use and they can be taken along with other medications. There have been no reports of any negative side effects commonly associated with other symptom relief medications or any reports of drug interactions. There have been many customers that include our products into an existing regimen of either prescription medications or natural supplements. Of course each person is different, and results will vary as well as timing for relief. If you do decide to include our product into your regimen, we generally suggest allowing at least 15-30 minutes in between products for optimal absorption. Please feel free to contact our call center directly with any product or usage questions as we would be happy to assist you. Sincerely, Hellolife Customer Service Team

Reply from HelloLife®Jul 6, 2017

We are sorry to hear that you were not satisfied with our product Compulsin. With any product, timing for relief and results will vary with each person. Some customers felt that they responded very quickly, some took a little longer and others did not feel a a response at all in the amount of time they took they product. We do encourage customers to try our product for at least 30 days, and take the product as directed twice a day. While there have been no reports of any drug interactions, we do still suggest allowing at least 15-30 minutes in between for optimal absorption. Did you take Compulsin at the very same time as other medications or supplements? This can sometimes cause the product to take a little longer to work. You are welcome to contact our call center directly either via email or by telephone with any product or usage questions as we would be happy to assist you. We are currently looking into the order for B-Balanced, however USPS website is down at the moment. As soon as we are able to check on this package, we will notify you via email with any updates. We do appreciate your patience. Sincerely, Hellolife Customer Service Team

Reply from HelloLife®Mar 29, 2017

After reviewing your order information, we do show that the package has just been processed through the customs clearance department and is currently in transit to you. International delivery times can vary unfortunately, depending on how long it takes to process through customs. We do apologize for the delay. It looks like the package shipped out on the 21st of March, which is within the estimated delivery time quoted to us by the carrier. Please feel free to contact our call center directly if you are still having issues with this or should you have product/usage questions once the package arrives. Sincerely, Hellolife Customer Service Team

Reply from HelloLife®Dec 20, 2016

We are sorry to hear about this mix up. After reviewing the order information, your order was processed as it was received from the online purchase. We are however, glad to see that we were able to get that corrected and you were able to get your product. Please keep us updated on your progress and feel free to contact our call center directly with any product/usage questions as we would be happy to assist you. Have a great day! Sincerely, Hellolife Customer Service Team

Reply from HelloLife®Dec 15, 2016

We do apologize for the delays in shipping. After reviewing your order information, we do show that you have selected our saver shipping option, which unfortunately, does not provide tracking and the estimated delivery time is between 4-6 weeks. The timing for delivery can vary depending on how long the package takes to process through the customs department in your country. We can only verify that the package has shipped and is currently in route to it's destination. Once the package has reached your country, there is typically a notification either by telephone or email prior to delivery. Please keep us posted and feel free to contact our call center directly with any product/usage questions once your product has arrived. Sincerely, Hellolife Customer Service Team