Average
Based on 316 reviews
Helpfullending3.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Helpful Lending, we’re here to provide you with fast, reliable access to cash—up to $3,500—no matter your credit history. Our goal is to deliver exceptional customer service and a smooth lending experience. With 24/7 live customer support, quick application decisions, and flexible repayment terms of up to 10 months, we make borrowing easy. Plus, we offer free Same Day Funding on business days* and a rewards program that gives you access to larger loan amounts, lower fees, and longer repayment terms.Helpful Lending is a sovereign enterprise, serving as the economic development arm and instrumentality of the Crow Creek Sioux Tribe, a federally recognized sovereign American Indian Tribe. Visit our website for full details.
Helpfullending (helpfullending.com) has 316 customer reviews on Folks Told, with an average rating of 3.9 out of 5.
316 approved reviews, newest moderated first
Steph
Customer service.
Reply from HelpfullendingAug 12, 2025
Hi Steph, Thank you for your feedback. We’re glad to hear you had a positive experience and appreciate your words. If you have any questions or future financial needs, please don’t hesitate to contact us. Our team is available via email at [email protected] or by phone at 833-863-1086. Best regards, Helpful Lending
customer
I paid my loan off early and applied to reborrow. Was denied because I opened a second bank account. Don't waste time with this lender. Do not recommend.
Reply from HelpfullendingAug 12, 2025
Hi, Thank you for your feedback. We understand how frustrating this experience may have been for you. The change of banking information provided likely impacted the funding process. To help ensure a smoother experience moving forward, we recommend waiting a 180-day cool-off period before submitting a new application. If you have any questions or future financial needs, please don’t hesitate to contact us. Our team is available via email at [email protected] or by phone at 833-863-1086. Best regards, Helpful Lending
Tabatha J.
I was initially informed that I was approved for a $2,000 loan, and I was then asked to provide my banking information—something I was hesitant to do. After placing me on hold, the representative returned and abruptly stated that I was denied. This experience raises serious concerns about the integrity and legitimacy of this company. How do you tell someone they are approved, collect their sensitive banking details, and then come back and say they’ve been denied? That is not only misleading, but also unacceptable. I will be reporting this incident to the U.S. Department of Justice for further investigation, as well as notifying my attorney’s office. Others should be cautious and aware of this company’s questionable practice
Reply from HelpfullendingNov 27, 2025
Hi Tabatha, Thanks for sharing your personal installment loan experience with us. We take all Helpful Lending reviews seriously. We appreciate your honest review and are sorry we didn’t meet your expectations. We understand your frustration and want to clarify that the terms of our loans are determined by various factors within our underwriting process. Each application is reviewed individually to ensure responsible lending practices. Please be rest assured that we take the privacy and security of your information very seriously, and verification ensures compliance with our company regulations. You should have received information regarding your last loan via email within 24 hours after your application was submitted. Thank you for taking the time to share your experience. We value your feedback as we are committed to improving our processes. If you have any questions or future financial needs, please don’t hesitate to contact us. Our team is available 24/7 via email at [email protected] or by phone at 833-863-1086. Best regards, Helpful Lending
Vicki
I had a Great Experience this far. I was in need of emergency funds and it was simple to do over the phone. The person I spoke with was very helpful and thorough and I received the funds I requested the very next day. I am so glad to know about Helpful Lending. I will be returning.
Reply from HelpfullendingJul 29, 2025
Hi Vicki, Thank you for your feedback. We’re thrilled to hear that the process was smooth and that our representative was able to assist you thoroughly during a time of need. If you have any questions or future financial needs, please don’t hesitate to contact us. Our team is available via email at [email protected] or by phone at 833-863-1086. Best regards, Helpful Lending
Frank M.
They were easy to work with I like the fact I was able to talk with them on the phone it helped everthing go smooth.
Reply from HelpfullendingJul 21, 2025
Hi Frank, Thank you for your feedback! We're glad to hear the process went smoothly and that speaking with a representative by phone was helpful. We’re always here to make things as easy as possible. If you have any questions or future financial needs, please don’t hesitate to contact us. Our team is available via email at [email protected] or by phone at 833-863-1086. Best regards, Helpful Lending Ask ChatGPT
Theodore
Quick easy efficient good explanation
Reply from HelpfullendingJul 21, 2025
Hi Theodore, Thank you for your feedback! We're delighted to hear the process was quick, easy, and efficient, with clear explanations every step of the way. If you have any questions or future financial needs, please don’t hesitate to contact us. Our team is available via email at [email protected] or by phone at 833-863-1086. Best regards, Helpful Lending
Janice R.
Worst place to get a loan because the hidden fee is really killing, i just had to apply on Iferno Loan when i realize the interest rate is much more lower.
Reply from HelpfullendingNov 27, 2025
Hi Janice, Thank you for your feedback. We're sorry if you felt the loan terms were unclear. At Helpful Lending, we promote responsible borrowing and offer flexible repayment options to help manage your loan: You have the choice to (1) pay off the loan early without any prepayment penalties, thus saving on interest, or (2) make additional payments towards the principal balance, which can also save on interest and shorten the life of the loan. We’re glad to hear that you were able to secure the financial assistance you needed. If you have any questions or future financial needs, please don’t hesitate to contact us. Our team is available 24/7 via email at [email protected] or by phone at 833-863-1086. Best regards, Helpful Lending
Angela S.
The quick and easy turnaround time made this a great experience.
Reply from HelpfullendingJul 17, 2025
Hi Angela, Thank you for your feedback! We're glad to hear that the quick and easy turnaround made your experience a positive one. Providing a smooth and efficient process is one of our top priorities If you have any questions or future financial needs, please don’t hesitate to contact us. Our team is available via email at [email protected] or by phone at 833-863-1086. Best regards, Helpful Lending
