Ayden M.
Refund
An associate named Patrick helped me refund an order that ai placed by accident
Reply from HemperMar 4, 2021
Hey Ayden, I'm glad to hear that you were helped in a timely manner and you were able to get help with what you needed.

Average
Based on 476 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Hemper Box is the premium monthly subscription box for smoking essentials. Limited edition smoking accessories and celebrity curated lifestyle brand. $39.99 for $100+ Value
Hemper (hemper.co) has 476 customer reviews on Folks Told, with an average rating of 3.3 out of 5.
476 approved reviews, newest moderated first
Ayden M.
An associate named Patrick helped me refund an order that ai placed by accident
Reply from HemperMar 4, 2021
Hey Ayden, I'm glad to hear that you were helped in a timely manner and you were able to get help with what you needed.
arianna N.
I got an email from the team that was very helpful today.
Reply from HemperMar 4, 2021
Hey Arianna, That's what we're here for! If there is anything else we can do to help, always feel free to reach out.
Sierra R.
Quick response
Reply from HemperMar 4, 2021
Hey Sierra, Thank you for leaving a review! We absolutely try to reach every customer in a timely manner.
Erika M.
Fast response and great customer experience due to the great customer service.
Reply from HemperMar 3, 2021
Hey Erika, Sounds like we got you taken care of! Thank you for leaving a review and feel free to reach out with anything else we can do for you.
bianca A.
Patrick was a great help at fixing a problem I was having with the insurance company. They took over 20 days without a response, but Patrick took care of my problems with a day of my email hemper.
Reply from HemperMar 3, 2021
Hey Bianca, Thank you for reaching out and allowing us the opportunity to help you and make things right. I hope the new piece reaches you in working condition and in a timely manner.
Sky
My february flower box was stolen out of the mailbox. I spoke with customer service " Jesse " and had the absolute BEST experience I've ever had ANYWHERE. Hemper is hands down the best company. Really really love the brand
Reply from HemperMar 3, 2021
Hey Sky, That's what we are here for! I'm glad you were taken care of and I hope you are able to receive your new piece without any issues.
Shawna B.
Great product
Reply from HemperMar 2, 2021
Hey Shawna, Glad to hear you are enjoying our products! Thank you for your review.
Nicole S.
Got back to me in a very timely manner
Reply from HemperMar 2, 2021
Hey Nicole, Glad to hear it!