customer
Lack of communication
I have reached out repeatedly for clarification on my prescription/subscription without response.
Reply from Henry MedsJun 23, 2025
A representative from Henry Meds will be reaching out.

Excellent
Based on 11,880 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Henry Meds mission is to make healthcare for chronic conditions, including weight management, accessible to every American who needs it, no matter their finances. Our vision is to reinvent how healthcare success is judged; by achieving the best medical outcomes per dollar spent. We offer top quality telehealth care along with best-in-class client support.
Henry Meds (henrymeds.com) has 11,880 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
11,880 approved reviews, newest moderated first
customer
I have reached out repeatedly for clarification on my prescription/subscription without response.
Reply from Henry MedsJun 23, 2025
A representative from Henry Meds will be reaching out.
teresa R.
Knowledgeable and experienced
Reply from Henry MedsJun 23, 2025
Thank you for sharing your experience! Your feedback is important, and we truly appreciate it.
Brad T.
Great Dr to work with
Reply from Henry MedsJun 23, 2025
We appreciate you taking the time to share your experience! Your satisfaction means a lot to us.
Romy S.
Staff is knowledgeable and explains things in an easy to understand way.
Reply from Henry MedsJun 22, 2025
We’re so grateful for your review! It’s always great to hear that our team is making a difference.
Crystie
The NP that I spoke with was understanding. The whole process was quick and easy.
Reply from Henry MedsJun 23, 2025
Thank you for your thoughtful review! We value your feedback and appreciate your support.
Barbara
Doctor answered all my questions and was very knowledgeable
Reply from Henry MedsJun 23, 2025
Your feedback means so much to us! We’re thrilled to hear about your great experience.
Cherlyn P.
I called Henry Med and talk to someone that said I would be contacted about an issue I was having and also submitted two messages and have yet to hear back. I guess once you sign up and they get your money your on your own.
Reply from Henry MedsJun 21, 2025
Thank you for your review. Please be sure to check your email and the spam folder to make sure you do not miss any communication from Henry Meds.
Eric K.
More communication when it comes to filling prescriptions. I was approved and it was radio silent, taking too long to ship. It’s been over a week and still have heard nothing.
Reply from Henry MedsJun 21, 2025
Thank you for your review. At Henry Meds, our standard shipping time for medications is 8-10 business days after your intake appointment. However, delivery times can vary due to factors outside of our control, such as pharmacy backlogs or supply chain issues with our partner pharmacies. If you experience a delay exceeding 10 business days, please contact us at [email protected] or (909) 787-2342 so we can assist you further. We appreciate your feedback and will use it to improve our services.