Average
Based on 400 reviews
Herbies3.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Herbies is listed under Personal Care.
Herbies (herbies.co) has 400 customer reviews on Folks Told, with an average rating of 3.8 out of 5.
400 approved reviews, newest moderated first
Jan
Always had deliveries on time, very helpfull customer service sorting out subscriptions. Felt that the Herbies worked as in cleaning inside but no weight lose and no flat belly also felt they increased my blood pressure and gave me heartburn. Has anyone else had side effects ,
Dusty M.
Hi I would like to say thanks to Herbies as I am getting old I did not notice that I had taken out a subscription. But after I noticed and contacted them. Well I can’t fault them for how quickly they helped me. And told me not to return the items and they still gave me 30% of my money back. First class from me Dusty
Simon J.
Subscription without my consent. Very different to find a way to cancel Subscription. Really awful.
Reply from HerbiesJun 15, 2026
Hi Simon, We are very sorry to hear that you have had this experience, and we sincerely apologise for the frustration and inconvenience this has caused. We understand how upsetting it can be to feel that you have been enrolled in a subscription without your knowledge or consent, and we are sorry that this has left you feeling disappointed. We do strive to make the subscription option clear throughout our website and during the checkout process, but it is evident that, in your case, this was not sufficiently clear, and we sincerely regret that. To help put things right, we have arranged a full refund for the most recently generated order, even though it has already been processed, and your subscription has now been fully cancelled, so you will not receive any further automatic orders or charges. We have also sent you a separate message with full details regarding the cancellation and refund. Please allow 5–7 business days for the funds to appear back in your account, depending on your bank's processing times. Once again, we are truly sorry for the disappointment caused and appreciate you bringing this matter to our attention. We value your feedback and will continue reviewing how we communicate our subscription options to ensure a better experience for our customers. Kind regards, Herbies Team
Zak M.
I did not consent to a subscription nor was there anything it writing saying it was a subscription, i will look at forwarding the matter to trading standards, and i would also like you to cancel the subscription and refund me
Reply from HerbiesJun 15, 2026
Hi Zak, We sincerely apologise for the frustration and inconvenience this has caused. We understand how upsetting it can be to feel that you have been enrolled in a subscription without your knowledge or consent, and we are sorry that this has left you feeling disappointed. We do strive to make the subscription option clear throughout our website and during the checkout process. However, it is evident that, in your case, this was not sufficiently clear, and we sincerely regret that. To help put things right, we have arranged a full refund for the most recently generated order. In addition, your subscription has now been fully cancelled, so you will not receive any further automatic orders or charges. We have also sent you a separate message with full details regarding the cancellation and refund. Please allow 5–7 business days for the funds to appear back in your account, depending on your bank's processing times. Once again, we are truly sorry for the disappointment caused and appreciate you bringing this matter to our attention. We value your feedback and will continue reviewing how we communicate our subscription options to ensure a better experience for our customers. Kind regards, Herbies Team
Neil G.
I was concerned about delivery time and sent an email as I hadn’t received my product.. had a lovely nice friendly reply within 24 hrs explaining how long it normally takes to be delivered and it came 2 days later.. was also sent the tracking link So good job all round Just started using the product so fingers crossed it works as it’s advertised..
Teresa C.
l just started taking this product, To l truly feel a huge diference in my body, l wake up feeling refreshed with loads of energy, Thank you, Once l get things up and running l'll beable to buy more
Maria A.
Good stuff. Quick response
Katie L.
I ordered the oregano plus supplements last month. I thought this was a one off payment. However, I was charged a second time without my consent. Thankfully, the customer service team were very helpful and refunded me and cancelled my order. Just be aware that if buying any supplements, you will be charged monthly so make sure to read the small print carefully before purchasing!
Reply from HerbiesJun 12, 2026
Hi Katie, Thank you for taking the time to share your experience, and please accept our sincere apologies for the frustration and disappointment this situation has caused. We completely understand how concerning it must have been to receive an unexpected charge, and we're truly sorry that your experience with us has left you feeling this way. We genuinely value your feedback, and comments like yours help us identify where we can improve. We never want any customer to feel misled, and we apologise that the subscription aspect of the order was not clear to you. To make things right, we have arranged a full refund for the most recently generated order, and we have also fully cancelled your subscription so that no further automatic orders or charges will be made. For full details regarding your refund and cancellation, please kindly check the message we have sent you. We hope this helps to resolve the matter, and we truly appreciate your patience and understanding. Should you need any further assistance, please don't hesitate to reach out. We're always here to help and will be more than happy to assist you. Kind regards, Herbies Team
