Excellent
Based on 174 reviews
Heritage South Community Credit Union4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Heritage South, “We Help When Others Won’t” is not just another marketing slogan we came up with; it’s what our members tell us we do every day. We have story after story about how we’ve done that for other members. We hope you’ll be able to add to those stories as you experience the Heritage South difference! Our membership is open to anyone who lives, works, worships, or attends school in Bedford, Marshall, Rutherford, Cannon, or Maury counties or the cities of Tullahoma, Manchester, Winchester, Decherd, or Fayetteville.
Heritage South Community Credit Union (heritagesouth.org) has 174 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
174 approved reviews, newest moderated first
JOHNATHAN
I have been a member at Heritage South for as long as I can remember even being a part of the kids club. Every single time I need anything from any branch the team is more than happy to accommodate. Recently when working on purchasing a new home Andrea with the loan department was fantastic. Thank you for all you do keep up the good work!
BETTY
A service company, which you are, is only as good as its customer facing employees. Those employees are the reason I rated my experience “Great”. If I had an issue or question, it was quickly acknowledged & resolved whether via messaging, the phone or in person.
BROOKS
Always managed funds well. Friendly employees and always listen to concerns.
KEITH
Never turned down for a loan
JANE
Everyone that works there is very friendly and extremely knowledgeable. Any questions I have have always been answered in a way that can be understood completely. Feel very comfortable there.
WESLEY
Good people great rates better than the banks
PATSY K.
Always willing to help out in whatever you need.
PATTY
I’ve been a costumer for over 40 years and wouldn’t change anything. Outstanding customer service, no AI, real people to talk with and great locations. I needed help with reordering checks on May 19, 2026. And several times in the past for various reasons. Service was professional and quick. I recommend Heritage South 100%!
