Reply from Her Last Call AcademyAug 22, 2026
Thank you for sharing your experience. We take feedback seriously, and while there are a few points here that we’d like to provide context around, there are also aspects of your experience that did not meet our standards.
First, regarding the $27 Natural-Born Yapper Script: if you completed your purchase and did not receive access to the product, that is not the experience you should have had. We are happy to verify your purchase and ensure you receive what you paid for or resolve the issue appropriately.
Regarding our free training, it is intentionally comprehensive. While some concepts surrounding high-ticket sales may certainly be available elsewhere online, the purpose of the training is to give attendees a structured introduction to the industry, the opportunity, and our methodology so they can determine whether this career path — and potentially further training — is something they want to pursue.
The qualification process following the training is also not intended to imply that every person who completes it will or should enroll in our paid program. The purpose of qualification and the subsequent conversation is to determine whether there is mutual alignment before someone is offered the opportunity to move forward.
We’d also like to clarify the appointment reminders you referenced. Our team uses automated and manual reminders because scheduled calls require dedicated time from our advisors, and reminders help reduce missed appointments. Following up to confirm a scheduled appointment does not mean that every individual who attends is automatically accepted into the program.
That being said, after confirming your appointment multiple times, having no one attend your scheduled call is understandably frustrating and is not the standard we expect from our team. Regardless of the circumstances that led to the missed connection, we take responsibility for the fact that your scheduled experience should have been handled better.
We do, however, think it’s important to distinguish those service issues from the suggestion that the overall process is intentionally misleading or questionable. A product-delivery issue and a missed appointment are operational issues that we can investigate and correct; they are not representative of the experience we work to provide our clients or the purpose behind our qualification process.
We appreciate you bringing both issues to our attention and would welcome the opportunity to resolve the product you did not receive and look into what happened with your scheduled appointment.