HermetiseReviews of hermetise.com

I bought Hermetise products in Las VegD but the Wrinkle Eraser had s problem tried to tried to explain to the Sales Person didn Didn’t help me. Stephanie from the Customer Services understood my problem Problem and solve immediately. Stephanie is a good asset to the Company Elizabeth Derar

*updated* Upon dealing with Stephanie at Hermetise customer service I am changing my review to 5 stars based on her customer service. Making note that it does not change the experience i first encountered, but it does show her willingness to try to make things right. I was visiting Nashville, TN last week and there's a Hermetise store in the mall. While walking past the salesman working there Wednesday night (8/7/19) stopped me to try a sample of the eye serum because my eyes were puffy. I went inside the store, sat down in the chair where within just a few minutes of sitting there I was shamed and called stupid for my own face cleaning regime. I was told that I could not afford this product but i needed it. Also he tried to diagnose me with rosacea (I do not have). I did try to leave since I was not particularly in the mood to be talked down but he kept blocking my way out of the chair. My friend that was with me had her phone in her hands and he literally snatched it from her to scan the code on the box. This was a TREMENDOUSLY HORRIBLE experience. I have never encountered such RUDENESS while shopping ever! He also tried to sell me some other exfoliating cream with the serum assay a discounted price in return for handing out his card and sending business his way. There is no way I would ever tell someone to go there willingly.

You have exceeded my expectations in solving my problem. I really don't know what happened to the product, but it definitely was defective. You made my day!! Thanks William & Sharon Clegg

I am so upset. My son was in the mall shopping and this sales person pressured my son into buying this scrap. He need to get his money back . He got the hermetise Body scrub and it cost 42.00. On receipt it says no refund! My son is 22 years old and they took advantage of him to buy this. On top of that it says 80.00 but she gave discount 50%. I think the person is Sapir .

I recently wrote a review on here regarding the white film under my eye after applying the filler. Stephanie reached out to me and explained to me that the white film is from applying the serum and filler together. Since she has explained this I will now try applying the two products at different times. She did state that she was sending me a gift basket. I would like to say thanks for the good customer service and explanation.🙂

Stephanie was amazing to deal with. I was not satisfied with my purchase made in Las Vegas and I reached out. She said they couldn't do refunds or exchanges but she would send me what I wanted out at no charge. She didn't make me jump through any hoops. I would definitely recommend this company just based on their customer service. Thank You Stephanie.

I purchased the Yubari King wrinkle eraser and the eye serum while vacationing in Vegas. It seemed to make a difference when salesperson applied it. However at home, I get a white film under my eye once it has dried. For a product that costs this much, I don't think this should happen. It left my under eye skin white and dry. I'm very disappointed considering the price I paid (which I could barely afford) and I normally would not spend that much as I have cheaper products I use that make my skin feel better. I would expect a much better product. I will not be repurchasing, Buyer be ware.

I have purchased the GRATiAE renewing peeling gel & the GRATiAE renewing moisturizing cream and I LOVE them. My skin feel smooth & fresh. I really do recommend those products. Plus their customer service is amazing!