Excellent
Based on 224 reviews
Hero Journey Club4.5Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We provide weekly group mental health support sessions inside of video games to address issues of depression, anxiety, addiction, identity, trauma, neurodivergence, stress, gender/sexuality, relationships, loneliness, etc. Small groups of 5 gamers pseudonymously meet weekly for 80 mins, led by trained facilitators (PsyD, LMFT, LCSW, and LMHC clinicians) with expertise in evidence-based group psychotherapy.
Hero Journey Club (herojourney.club) has 224 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
224 approved reviews, newest moderated first
Alex
I’m a 28 year old woman who has struggled with mental health for as long as I can remember. I’ve been a HJC member since 2023 and been a part of 2 groups. It’s great for peer support; I really feel connected to the journey guides and other journeyers. Highly recommended!
sei
i really like my guide but i wish my group members were more talkative with one another especially in the chat. love the sense of community and i’ve definitely felt less lonely.
anna B.
My son LOVES interacting with his peers. The added safety of a therapist has made this an excellent experience.
Bex Emerson R.
I have had consistent bad interactions with the staff of this service and it's shocking how rude they are when you're just trying to pause a transaction. It's almost as if they would rather just charge you and you not show up, it's gross. Every single time I was able to inform them above 48 hours I still get charged or just a half credit despite being ahead of the 48 hour notice. This time was serious as I needed that money for medical bills and they still charged me and when I told them of this they suggested that I quit hero journey instead of trying to fix my issue. They're starting to make me believe that this is some kind of scam, I'm very disappointed in the lack of customer service.
Arnold
Everything is going well so far.
Casey M.
I am enjoying the weekly group counseling sessions with my therapist and people. I love how we are open due to not having to worry about how we look or body language, or even provide your name. You can be as private or as open as you like. I have social and performance anxiety so I do enjoy the anonymity as it makes me feel more safe and comfortable to be myself.
Fayth
I'm really enjoying being part of the Hero Journey club. My journey leader is great with making sure that everyone feels heard, and always gives us some great things to think about.
Patrick B.
So, several members of the last group I was in mentioned being in relationships, which is an instant trigger for me to engage in destructive habits. Had I presented this, they likely would have either kept moving me to different groups, or I would have been politely told to leave and consider more intensive therapy.
Reply from Hero Journey ClubOct 31, 2024
Hi Patrick, Thank you for sharing your thoughts. We’re sorry to hear about your experience and want to acknowledge that sometimes the support we provide isn’t a perfect fit for everyone. From what you’ve described, it sounds like you’re facing some particularly complex challenges that would benefit from more intensive, one-on-one support. While we did our best to offer a safe and supportive environment during your time with us, we encourage you to connect with a licensed therapist who can provide the dedicated care you deserve. We wish you all the best on your journey toward healing and hope you find the support you need. Warmly, The Hero Journey Club Team
