HERO Defense Systems LLCReviews of heroselfdefense.com

Home Improvements

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4.4

Great

Based on 175 reviews

HERO Defense Systems LLC4.4

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Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About HERO Defense Systems

HERO® promotes personal safety, save lives, and grows confidence with patented award winning non-lethal defense products engineered from the ground up.

HERO Defense Systems LLC (heroselfdefense.com) has 175 customer reviews on Folks Told, with an average rating of 4.4 out of 5.

Also known as: HERO Defense Systems, heroselfdefense.com
Website: heroselfdefense.com
Category: Home Improvements
Listed on Folks Told: 2026

HERO Defense Systems reviews

175 approved reviews, newest moderated first

Paul D.
Jun 13, 2025
The shopping experience was very easy.
The shopping experience was very easy. Great products! Thanks!
Reply from HERO Defense Systems LLCJun 13, 2025
You're welcome! And Thank you for the kind review :)
Matt G.
Jun 13, 2025
Great product
Great product. When I had an ordering problem they fixed it right away
Reply from HERO Defense Systems LLCJun 13, 2025
So happy we were able to assist!
Bryan J.
Jun 12, 2025
This is the second Hero gun I have…
This is the second Hero gun I have purchased. Easy to conceal and quick to master.
Reply from HERO Defense Systems LLCJun 12, 2025
Thank you! We strive to design intuitive and easy to use devices :)
michael M.
Jun 11, 2025
Friendly knowledgeable representative…
Friendly knowledgeable representative and fast delivery
Reply from HERO Defense Systems LLCJun 12, 2025
Thank you! We have a wonderful support team and appreciate the kind feedback.
Rick J.
Jun 11, 2025
Easy to order
Easy to order. Now I hope I receive the product
Reply from HERO Defense Systems LLCJun 12, 2025
Great to hear! And you order is on the way :) Check your email for a message with tracking info.
Leo F.
Jun 8, 2025
Misfire but Replaced.
My Hero 20 20 misfire the training cartridge. Costumer service is sending me a new one. It got replaced real fast. They sent some extra training cartridges. Tested the new Hero 20 20, worked great. I now feel confident it will work when needed.
Reply from HERO Defense Systems LLCJun 9, 2025
Thank you for your feedback. We're so happy we were able to help get things figures out!
John K.
Jun 4, 2025
Hassle free
Hassle free
Reply from HERO Defense Systems LLCJun 9, 2025
Glad to hear it! We do our best to make things as smooth as possible.
Missy H.
May 31, 2025
HERO 2020
This product is easy to use and looks ok. It fires well and the flashlight and laser make aiming easier.
Reply from HERO Defense Systems LLCJun 9, 2025
Thank you for the review :)

HERO Defense Systems LLCReviews of heroselfdefense.com

Rating breakdown

What customers rate

About HERO Defense Systems

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HERO Defense Systems LLCReviews of heroselfdefense.com

Rating breakdown

What customers rate

HERO Defense Systems reviews

The shopping experience was very easy.

Great product

This is the second Hero gun I have…

Friendly knowledgeable representative…

Easy to order

Misfire but Replaced.

Hassle free

HERO 2020

About HERO Defense Systems

More in Home Improvements

Alarm Grid

EMS Alarm Systems

European Flooring

Sarasota Patio Furniture Repair

HERO Defense Systems reviews

The shopping experience was very easy.

Great product

This is the second Hero gun I have…

Friendly knowledgeable representative…

Easy to order

Misfire but Replaced.

Hassle free

HERO 2020