Reply from Hesel MediaOct 13, 2025
Prayag, we’re genuinely surprised by your review because it doesn’t align with what actually happened. We’d like to clarify the facts.
You never paid for the full service. You only paid for the enrollment fee, which covered the initial work our team completed, including your CRM setup, ad creatives, automations, drip campaigns, landing pages, and lead forms, etc...
The remaining balance was due right before launching your ads, but that never happened because you stopped responding the same day we notified you that everything was ready to go live.
2. Our qualification process is real, not a “sales tactic.”
We carefully evaluate every potential client before accepting them, to ensure they have the right investment, systems, and experience to succeed. This helps us avoid situations exactly like this one, where someone commits without being ready to proceed or follow through.
3. You never requested a refund or communicated your concerns. You attended onboarding, received your completed setup, and then disappeared for weeks without any explanation or follow-up. You didn’t reach out to pause or cancel... Instead, you filed a dispute with your bank, claiming you never signed up with us, which contradicts your review here where you openly acknowledge that you did.
Given these facts, it’s difficult to understand how you can say the service “was not what was represented” when you never even allowed us to launch your campaigns or see the system in action.
Prayag, the truth is that our team did the work exactly as promised, met every deliverable, and acted with professionalism throughout the process. The only unprofessional behavior came from your side ...
Disappearing mid-process and later making false claims to your bank. We stand by our transparency and by the work completed for you. Our goal has always been to help real estate professionals grow through proven, data-driven marketing systems, and that’s exactly what we built for you