HICC PetReviews of hiccpet.com

Reply from HICC PetJun 24, 2026

Hi, We're sorry to see the low rating and would love to learn more about your experience. Please feel free to reach out to us at [email protected]

Reply from HICC PetJun 6, 2025

Hello,We’re sorry to hear there was an issue with your shipment and that your order didn’t arrive. Our customer service team offered a reshipment, which you declined, and we’re currently waiting for your chargeback claim to be dropped so we can proceed with issuing a refund directly. As mentioned in our email, we’d love the opportunity to resolve this with you directly. Please feel free to give us a call or reply to this message at your convenience.

Reply from HICC PetMay 19, 2025

Hello, we're sorry to hear you didn't receive your order! We have reached out to you directly to resolve this matter as soon as possible. Please check your inbox for an email from [email protected]. Thank you!

Reply from HICC PetDec 3, 2024

We truly appreciate your feedback and would love to help you with any concerns you might have. We've processed reshipment for you and new parcel was delivered, in the meantime, the original parcel was received as well, we're sorry for the delay caused by Canada Post strike which is out of our control. Don't hesitate to reach out if you need help, we're here to complete your order.

Reply from HICC PetSep 18, 2024

We are sorry that the product didn't meet your expectations, with regular use of dental wipes, you'll start noticing improvements in plaque removal over time. Every dog is a little different, so the exact timing can vary depending on their dental health. By using the wipes consistently, you'll help reduce plaque buildup and keep it from coming back, which is great for your dog's overall dental hygiene. If you have any inquiries, feel free to reach us at [email protected], and we're happy to help.