Great
Based on 546 reviews
High Speed Gear4.2Honesty, pricing, process and quality scores appear once 5 customers have rated them.
High Speed Gear® is dedicated to building the best 100% American-made, battle-proven tactical gear™. HSGI® started as a custom shop in 1999, making gear for Marines at Camp Lejeune. Since then, the company has grown to be the largest full-time employer in Swansboro, N.C., with distinct and innovative products like the TACO® and the Sure-Grip® Padded Belt. Our products are designed for the highest level of comfort, functionality, and versatility. Satisfaction is guaranteed for all of our customers, whether military, law enforcement or responsibly armed citizens. Our products are user driven and are designed based on the operational experiences of a wide variety of end users. HSGI® products are fully warranted to the original owner against defects in materials and workmanship for the lifetime of the product. If a product ever fails due to a manufacturing defect, we will repair it or replace it, at our discretion. For information about custom gear OEM projects, contact us at [email protected].
High Speed Gear (highspeedgear.com) has 546 customer reviews on Folks Told, with an average rating of 4.2 out of 5.
546 approved reviews, newest moderated first
Herk
Big discount on a contract overrun. I've been using Tacos for years now and every time I buy another one there's some sort of improvement that I didn't even know I needed. This time it was the belt attachment. I give only 4/5 stars because of the pointy corners on the plastic side pieces of the Taco. Please make those rounded-off on your next iteration so I don't have to file them off!
Ryan L.
Honestly the prices are high as well as shipping. No discount codes or incentives
Reply from High Speed GearAug 29, 2023
Thank you for your review, we as the manufacturer do not offer free shipping or discount codes as we don't like to compete with our authorized dealers. You can reach out to us at any time at [email protected] and we would be more than happy to assist you find a dealer that may offer free shipping or may offer other incentives.
Albert P.
Amazingly well designed products. Amazing customer support
Tom S.
How you don’t offer free shipping when you spend a certain amount is poor customer service. Obviously you’re product is solid, but please waive cost of shipping when a certain amount is spent.
Reply from High Speed GearAug 28, 2023
Thank you for your review, we as the manufacturer do not offer free shipping as we don't like to compete with our authroized dealers. You can reach out to us at any time at [email protected] and we would be more than happy to assist you find a dealer that may offer free shipping.
mp
Pretty damn cheap construction for the price, was expecting a higher quality than i got , no stop knot on the bungie on the rear bungie, open at the bottom bungie was already getting out of its outer layer, seams barely half assed sealed with a lighter(not even a clean seam it looks like it will fall apart from a few days if brush catches if swamping) , as a non larper and someone who will use this on the daily i expected more from the price, item was the radio holster
Reply from High Speed GearAug 28, 2023
Thank you for your review, all bottom retention is left unknotted so that our customer is able to adjust the retention to their individual needs for each piece of gear they purchase and not confine you to limits of just one level of retention. All of our products are hand made here in Swansboro, Nc. If you are unhappy with your product, we would be more than happy to assist you with a return. Please reach out to us at [email protected] if you wish to start a return or if you need further assistance with your purchase.
Frank C.
Great customer service from Brian Aud
Nicolas T.
Everything is good
Jk
Ordered 2 products, handcuff case (Taco) style. One was for a duty belt and a second one for Molle. The molle style one was very poorly made. There is Velcro on a strap that should have been sewed to the strap but it was hot glued. I went to open the case and the Velcro came off immediately. I hope that it was a defect in the product. I attempted to email the company and have yet to hear back. I am very disappointed with the quality and expected the Velcro to be sewed as the price is not cheep. I hope the issue will be solved as their products do appear to be of quality overall and want to
Reply from High Speed GearAug 23, 2023
Thank you for you review, I have sent you an email so that we can get you taken care of, if for some reason you did not receive that email, please send us an email at [email protected] and we will get you taken care of right away.
