Excellent
Based on 389 reviews
Higlobe4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Higlobe offers the lowest cost guaranteed money transfers to professionals, individuals, freelancers and businesses receiving funds from the US and the EU.We provide you with a dedicated receiving bank account, enabling you to provide the same payment instructions to your employers, month after month and get paid in USD and EUR. You have your own account, and can withdraw money to your local bank at the lowest cost guaranteed!We move your money quickly and don’t leave you waiting for days to receive your funds.
Higlobe (higlobe.com) has 389 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
389 approved reviews, newest moderated first
zz
Fast, transparent, low cost.
Reply from HiglobeAug 2, 2025
Hi, Vinicius! We appreciate your review so much! If you have any feedback that would help us improve, please share it with our support team! Have a wonderful day! Higlobe team
customer
Works pretty well, would give 5 stars if I could have some guarantee that I can apply 0% IVA for exporting services and getting paid via Higlobe. I can withdraw funds to my bank account in Mexico almost instantly. Transaction statements could have more information or be clearer to make it easier in case SAT wants to see them.
Reply from HiglobeAug 1, 2025
Hi! We appreciate your feedback and comments. We take every rating into account, and we'll continue to work to improve our service. You will hear exciting news about statements and other features soon!
Gabriel
Great rates, great experience, good support, very easy to use, I can handle all my needs to receive money offshore
Reply from HiglobeAug 1, 2025
Hi, Gabriel! Thank you so much for your review and for trusting Higlobe! We are always available! Higlobe team
customer
The login is awful. This login with email link is not nice. And mainly, the auth session lasts for too few minutes (there were situations were I had to login 3 times just to keep navigating for about 10 minutes; but even in regular situations the session is too short).
Reply from HiglobeAug 4, 2025
Thanks so much for your feedback, Tadeu. We’ve recently updated our login flow, and we’re actively listening to our users to make it better. Your input has already helped guide improvements, and our tech team will continue to fine-tune the experience based on what we hear from you.
Thais
O serviço de conversão é muito bom, mas o serviço de cartão pré-pago é péssimo e você não consegue usar o dinheiro para nada além de converter e transferir para sua conta no Brasil. Não é possível transferir nem mesmo para outras contas globais. Precisam possibilitar a transferência para contas globais e oferecer um cartão melhor para uso. No cartão atual simplesmente a empresa fornecedora do serviço some com seu crédito e informam que não tem como devolver em caso de expiração do prazo de uso.
Reply from HiglobeAug 4, 2025
It was great hearing your feedback, Thiago, thank you for being a loyal customer. We have some exciting news: ACH withdrawals in USD are on our roadmap, and we’re planning to introduce this feature in the near future. Regarding our FX rates, I’m sorry you have experienced that. As we operate 24/7, this situation can sometimes happen, as I mentioned, no usually. But in case this ever happens remember we have our lowest cost guarantee a Lowest Cost Guarantee process in place to ensure you're always getting the best deal possible. Thanks again for your preference and comments, we’re always working to improve your experience.
Thiago N.
The platform is good at what it proposes, always online, and it worked well whenever I needed it. I only had a few issues regarding the exchange rate not being updated in real time and having to open some tickets to check it. However, I miss having other possibilities — being able to send money to an overseas account is, for me, the main point for improvement.
Reply from HiglobeAug 4, 2025
Agradecemos mais uma vez pelos seus feedbacks, Thais. Eles são sempre levados em consideração pela nossa equipe na hora de definir os próximos passos. Temos boas notícias: em breve, vamos lançar um novo cartão e também a opção de envio em USD para outras contas. Pode ter certeza de que seus comentários foram fundamentais para priorizarmos essas funcionalidades. Seguimos atentos às suas sugestões e sempre à disposição para ouvir você.
customer
Los depositos que me realizan llegan en excelentes condiciones. Además es muy fácil enviarlo a mis otras cuentas de banco. Una ocasión, mi banco en México rechazó la transferencia de fondos, pero el equipo de Higlobe me ayudó a solucionarlo en tiempo real. Fueron muuy eficientes.
Reply from HiglobeJul 31, 2025
Hi! Muchas gracias por tus comentarios, apreciamos mucho tu opinión y nos encanta saber que estás disfrutando de Higlobe. Diariamente nos esforzamos por construir una mejor experiencia y comentarios como el tuyo nos indican que estamos en buen camino.
customer
The company is growing a lot. I have been a customer since the company started in Brazil, and I have found that the fees are lower, and the transactions have been delivered faster than the competitors.
Reply from HiglobeJul 30, 2025
Hi, Leo! We appreciate your review so much and its our pleasure to have you here! Please always share your feedback regarding the platform, we are always looking forward to our customer opinions! Higlobe team
