HiStripsReviews of histrips.com

Reply from HiStripsOct 9, 2026

Hi Tahira, We’re truly sorry to hear about your experience with the Red Light Therapy Panel. We’d love to investigate and resolve this for you, as customer satisfaction is our top priority. Please reply with your order number and checkout email so we can locate your order and reach out promptly. If you haven’t contacted us yet, please email [email protected] so we can help. Thank you!

Reply from HiStripsSep 21, 2026

Hi Toby, Thank you so much for taking the time to share your experience! We’re really glad we were able to get the issue with your order sorted out quickly. We truly appreciate your patience and kind words about our support. It means a lot to our team! 😊

Reply from HiStripsSep 15, 2026

Hi Olga, We sincerely apologize for the experience you’ve had with your order. Customer satisfaction is our top priority, and we’d really like the opportunity to look into this and resolve the issue for you. Our support team has already reached out to you regarding your order, and we hope to hear back from you so we can assist further. Rest assured, we’ll do our best to investigate what happened and work toward a resolution that’s in your favor.

Reply from HiStripsSep 12, 2026

Hi Ismail, We sincerely apologize for the confusion and frustration regarding the shipping protection. Our support team has already replied to your email so we can look into this matter further and work with you to resolve the issue. Please check your inbox and reply to our email when you can. Rest assured, we’re here to help and will do our best to make this right for you.

Reply from HiStripsAug 29, 2026

Hi Mark, We’re really sorry for the long delivery time and for the confusion regarding the Red Light Therapy device. We completely understand your disappointment. To clarify, the Red Light Therapy device is water resistant, so it can be brought into the bathroom or shower area. However, it is not waterproof, and we do not recommend placing it directly in the shower or exposing it to direct water pressure, especially around the charging port. We’ve also reached out to you by email so we can assist you directly and properly resolve any concerns with your device. We hope to hear back from you soon. Again, we sincerely apologize for the delivery delay and the confusion caused by the information regarding water resistance. Thank you for your feedback.

Reply from HiStripsAug 16, 2026

Hi Alice, Thanks for sharing your experience. We’re glad to hear the strips have been working well for you during sleep and everyday use, but we’re sorry they haven’t stayed on during workouts when you need them most. We’d like to look into this personally and see what we can do to help. If you haven’t already, please reach out to us at [email protected] with your order number or the email address you used when placing your order. That’ll allow us to locate your purchase and work on a solution with you directly.

Reply from HiStripsAug 14, 2026

Hi David, We’re truly sorry to hear that the Onyx Vibration Alarm didn’t meet your expectations, especially regarding the vibration strength and the delay with your shipment. We take your feedback seriously and would really like the opportunity to resolve this for you. We’ve already reached out to you directly by email regarding your order. Please reply to our support email so we can look into your concerns and find a suitable solution for you. We hope to hear back from you soon and make this right.

Reply from HiStripsAug 14, 2026

Hi Julian, We’re sorry to hear about the frustration with your delivery. We’ve already contacted you directly through email and informed you that, according to the latest tracking update, your order has been marked as delivered. Please reply to our support email so we can assist you properly and investigate the situation with you. We’d be happy to help resolve this and make sure you receive the assistance you need.