Great
Based on 274 reviews
Hobby Recreation Products4.4Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Hobby & Recreation Products (HRP) has been in business for over 25 years bringing outstanding hobby and recreation products to North America and International markets. We provide brand management services to several recreation and hobby brands including Racers Edge, Spazstix Paint, Gmade, CEN Racing, Savox, Hobbywing, and many more.HRP stocks tens of thousands of items in two warehouses across the USA, offering quick access to our products from Utah and Pennsylvania. Our dedicated staff has years of experience and are active participants in the industries they serve.Our products are designed to improve your experience with your chosen activity. Our staff is always looking to help bring a better product to market by relying critical customer feedback as well as personal experience. We strive to offer the BEST value possible from factory to end user, while always maintaining outstanding customer service and support. As long as we feel like we'd definitely buy from ourselves, we are meeting one of our key goals.
Hobby Recreation Products (hobbyrecreationproducts.com) has 274 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
Showing 19 reviews with 1 star · Clear filters
Ysidro Vega I.
So I ordered parts on 5/25 and they did not ship till 6/1 so now I have to miss the race on 6/2. Called to talk to some one and all I got was a sorry. I run a group called the MileHigh RC Drift Network and made sure that every one I deal with know what happen.
Reply from Hobby Recreation ProductsSep 12, 2012
we really messed this order up, but have since worked to help offset some of the disappointment.
Matt
I have sent multiple emails, and they will not respond. Not one word. Order was fulfilled as promised, and quickly.
Reply from Hobby Recreation ProductsMar 30, 2012
Not sure what happened here. Please email us and we'll look into this for you.
Keith D.
I ordered a few times from mammoth. Had no problems with my order. The last time I ordered 4 wheels and 4 tires for my traxxas jato 3.3. They shipped me the wrong wheels. When I tried to return, they told me I had to pay for the shipping. I thought that this was very unfair considering I did not make the mistake. I just kept the wheels since they cost $18.00 and return shipping was $10.00. This order way in January 2012. I do not recommend this company.
Reply from Hobby Recreation ProductsMar 30, 2012
Hi, sorry we had issues with a previous employee that is no longer with us that handled your order. (busy with the holidays and took it out on customers) Please email us for a discount code on your next order... and give us a call (see the contact page on our website) and we'll issue a call tag for those tires. Once again, thanks for your business and sorry for the poor treatment!
