HoMedicsReviews of homedics.com

I bought a $400 sand tabelthat failed short of 3 years. Apparently, it only had a 1-year warranty, but they told me how other buyers tried to fix the issue themselves, telling me that it has a known issue that they won't stand behind or fix.

Bought a luxury foot spa from this company . Having used it twice it has just blown a fuse and I suspect that’s not very safe considering my feet were in it at the time . I will be sending this back asap for a refund .

Still awaiting the reimbursement for the defective pillows.

In January 2026, we ordered diffuser oils from HoMedics. When we ordered, we did not request recurring shipments of products. Apparently, HoMedics deceptively buried an opt out for recurring shipments in their paperwork. In July, we received two unauthorized and unwanted small bottles of oils, which the company charged our previously used credit card over $68. When we took the bottles to UPS for a return and refund, we were told we were responsible for the $18 shipping cost. We twice reached out to HoMedics to provide prepaid return labels for these unauthorized shipments (separate boxes for each bottle). Charlotte, an extremely rude HoMedics representative, said the problem was our problem when I pointed out the deceptive practice of automatically signing up customers for recurring shipments without prior notification. Beware of HoMedics deceptive practices, and their unwillingness to stand behind their excessively priced products over a simple misunderstanding originating with a "gotcha" clause buried in their paperwork.

I've had nothing but great experiences with Homedics, and I'm surprised at the low ratings here. I initially bought one of their massagers through Best Buy. In less than a year, it stopped working. I didn't have the Best Buy receipt, but thought I would reach out to the company directly. They immediately offered to send a replacement, no questions asked. I can say that the replacement has been going over 2+ years strong now. I had such faith in this company, when I was looking for a massage gun to add for my needs, I immediately bought one from them. As long as they keep up the customer service I received, I'll always support that kind of American company.

I bought a hand massager. The shipping cost was too expensive and I tried to cancel it immediatrly. They refused to cancel my order even before it was shipped Not a website to be trusted

I bought a humidifier and after 6 months plus it leaked while I was at work ruining new hardwood floors . From December 2025 to April 2026 they claimed they were testing it. I was notified yesterday that they found nothing wrong after 5 months and I could receive a new machine or take the old one back for a refund at Costco. Unbelievable scam.

The noise machine helps me fall asleep so much faster especially in a noisy apartment. Variety of sounds is great