Home Genius ExteriorsReviews of homegeniusexteriors.com

Quick response to any issues/concerns

Overall would need to break this down into three aspects to why I rated it a 4. First 5 stars to both Sales and Project Manager of my project. They were both outstanding. Nick, the PM, and I got off to a rough start but as time went on I got to truly appreciated the work he was doing to bring this completion to both our satisfaction. For these two, definitely 5 stars. Installation workers, it was the little things that I could not give 5 stars to. To explain briefly first day they were there at 7 in morning till 9 at night. They were able to strip off the old siding and install new in that time. Although there were some issues that day I did not like main concern was the attic vents. Wrong ones were ordered but the old one on the one side was broken off. Instead of saying anything had to find out on my own and trying to get them to come out and cover the open area proved challenging. With it being open anything could have flown in and it rain seemingly everyday. Once the new vents came in, again, scheduling was a minor issue and when they came they really butchered the install. Nick agreed with me and removed them from finishing project. The crew he brought in were outstanding in not only pulling the vents off, cleaning up the mess and installing them correctly. They were outstanding. But due to issue with first crew can not honestly rate them 5 stars, no matter how good the second crew was. Real question - would I recommend them. Yes. Overall the work was good, quality. But little issues really bogged this down. Will not go into detail on other "issues" but attic vents swayed me to give an overall rating of 4.

Customer service was great. We had a new roof a week after we submitted our deposit. The salesman was a little pushy. I wasn’t a fan. The price was reasonable. Company is reliable. The crews were professional.

The initial project manager was very thorough, knowledgeable, friendly person. She took pictures and was super professional, so when I had other companies come out and give me estimates, she was the only one who took pictures and explained everything to me. I had a little trouble communicating with the 2nd project manager, but it all worked out at the end. Everything went on schedule. I am very pleased

The Customer Service Technician was very knowledgeable, and professional in providing me with a clear understanding the process needed to complete my project. I admired his wisdom.