customer Rory W.
They are on point
Going to renew it every year
Great
Based on 694 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Home Warranty of the Midwest, Inc. was founded in 1999 by the owner of a successful appliance repair company. With 36 years of repair experience, he was determined to put together a plan that would cover items in the home more comprehensively, allow the use of local contractors, and pay contractors more quickly for completed work. Home Warranty serves as an additional product source to a wide range of businesses including real estate agencies, utility companies, property management, mortgage lending, home inspection, financial planning, residential construction, and independent insurance agencies. We are committed to utilizing trusted, local servicers who can ensure a timely response to customer needs. We pride ourselves on our LIVE call answering during core business hours with two call centers in the U.S. We also provide our customers with active, responsive District Sales Representatives who help agents and companies every step of the way.
Home Warranty Inc. (homewarrantyinc.com) has 694 customer reviews on Folks Told, with an average rating of 4.1 out of 5.
694 approved reviews, newest moderated first
customer Rory W.
Going to renew it every year
customer
Brittany E worked with me kindly for weeks, working to file my claim. She was essential in helping see my first claim through. I appreciate her very much!
Reply from Home Warranty Inc.Oct 26, 2026
Thank you for choosing Home Warranty, and for such a thoughtful review! We’re so glad Brittany was kind and helpful in seeing your first claim through. We’ll be sure she hears your appreciation. We’re grateful to have you as a customer.
MARY W.
Home Warranty took care of my problem.
Reply from Home Warranty Inc.Oct 23, 2026
Thank you for choosing Home Warranty, and for your continued trust in us! We're so glad we were able to take care of your problem, and we'll pass your kind words along to our team. We're here whenever you need us.
Devon W.
Home Warranty Inc. was responsive and quick with the turnaround time on my warranty claim and reimbursement. My technician completed his work, replacing my garage door opener on October 20th, and today, October 22nd, I received my electronic reimbursement check.
Reply from Home Warranty Inc.Oct 23, 2026
We appreciate you choosing Home Warranty and thank you for the great review! We’re glad our team was responsive and that your garage door opener repair and reimbursement moved along so quickly. We’ll be sure to share your kind words with them. It’s a pleasure to have you as a customer.
customer
Disappointing that I pay for this warranty yearly and the whole claim isn't paid when I need it.
customer
quick response and settlement
Reply from Home Warranty Inc.Oct 22, 2026
We appreciate you choosing Home Warranty and thank you for taking the time to review us! We’re glad you found our response and settlement quick, and we’ll pass your feedback along to the team. We’re always working to earn all five stars, and we’re grateful for your trust.
Cathy R.
Service was very fast and explained everything on what was wrong.
Reply from Home Warranty Inc.Oct 21, 2026
Thank you for choosing Home Warranty, and for your kind review! We're pleased the service was fast and that everything was clearly explained to you. We'll be sure to share your feedback with the team. It's a privilege to serve you.
Ryan L.
Professionalism and prompt service.
Reply from Home Warranty Inc.Oct 21, 2026
We appreciate you choosing Home Warranty and thank you for the kind review! We're glad you found our team professional and our service prompt, and we'll pass your words along to them. Customers like you make it a pleasure to do what we do.