Average
Based on 174 reviews
Homeyfad3.1Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Homeyfad is listed under Furniture Stores in Newark, Delaware.
Homeyfad (homeyfad.com) has 174 customer reviews on Folks Told, with an average rating of 3.1 out of 5.
174 approved reviews, newest moderated first
Anjani T.
The quality of the lamp is amazing. It made my entryway decor complete. I love the earthy vibe it brought to my space! Highly recommend 🤍
Reply from HomeyfadJun 12, 2026
Dear Anjani Tiwari, Thank you so much for your kind words! It means a lot to know you are enjoying the quality and design in your space. We truly appreciate your recommendation and support! Best regards, HomeyFad
Lexi P.
Flat-out misleading. This product was advertised as premium saddle leather. What arrived was faux leather, clearly printed on the box. When I contacted customer service, they claimed that on their website, “leather” is a general term for non-leather materials and that only items labeled “genuine leather” are actually leather. That explanation was never disclosed at checkout and is absurd by any reasonable consumer standard. They then refused to cover return shipping or issue a full refund for an item that was inaccurately advertised, since my dislike for the item is a "personal preference". My credit card company is disputing it from here. If a company has to redefine the word leather after the sale to defend itself, that tells you everything you need to know. Save yourself the time (6 weeks to receive), hassle, and shop elsewhere.
Reply from HomeyfadJan 29, 2026
Dear customer, We sincerely apologize for any confusion or misunderstanding caused by our product description. Thank you for your patience while we carefully reviewed your case. We fully understand how frustrating this experience has been and truly regret the inconvenience it has caused. Our intention is to resolve this matter as fairly and promptly as possible. As a gesture of goodwill, we have contacted you via our official email to offer a partial refund. Please let us know whether this solution would be acceptable to you. If you would prefer to proceed with a return and refund instead, we will continue to assist you to the best of our ability. Our goal is to reach a resolution that you feel comfortable with and that brings this matter to a satisfactory close. Once again, we sincerely apologize for the trouble caused and truly appreciate your patience and understanding. We look forward to your response. Sincerely, HomeyFad Team Email(ONLY ONE): [email protected] Official Website: https://homeyfad.com/
Steve
Doesnt even switch on let about work dont spend good money on rubbish ,
Reply from HomeyfadJan 21, 2026
Dear customer, We’re very sorry to hear about your dissatisfaction with this purchase experience. We truly want to provide our customers with a satisfactory service, and we would really like to understand what issues you encountered so we can resolve them in a way that works best for you. If you could please contact us via email with more details, we would greatly appreciate it. Once again, we sincerely apologize for any inconvenience this purchase may have caused, and we look forward to hearing from you. Sincerely, HomeyFad Team Email(ONLY ONE): [email protected] Official Website: https://homeyfad.com/
Sorina K.
I had a great experience with this brand. The product quality is really good, everything arrived well packaged and exactly as described. Communication was smooth and professional, and the overall process was easy and pleasant. I’m happy with my purchase and would definitely recommend this brand.
Reply from HomeyfadJun 12, 2026
Dear Sorina Kozniuk, Thank you so much for your thoughtful feedback! We are really happy to hear you had a smooth and positive experience from start to finish. We truly appreciate your support and recommendation! Best regards, HomeyFad
Ken S.
The ad on the Homeyfad site showed 3 shelves with lighting. This is what I thought I had ordered. When the shipment arrived, about 5 weeks later I was surprised to find only one shelf in the package. When I inquired about that, this was the response: "images are intended to showcase the product's best possible use (with multiple shelves for display purposes)." I requested a return and was informed, "for items sent back without quality or cosmetic issues, we generally offer a partial refund—deducting applicable shipping fees—as an alternative to a full return." OK, so I wanted to continue with a return and refund to which I was informed: "If you still prefer to proceed with the return, we can arrange and email you a return proceetion for your convenience. The $200 return fees and original shipping fees $31.60 will be deducted from your refund." For the original order I was charged $282.38 which included $36 for shipping and protection. So now I'm being fleeced to pay over $200 to return the item? I ended up taking an $80 refund rather than continuing to deal with this company. I would not recommend purchasing items from this company. I would recommend doing a chargeback if one ends up in this situation.
Reply from HomeyfadJan 19, 2026
Dear customer, We sincerely apologize for any inconvenience caused by the shortcomings in our advertising description. Thank you for your valuable feedback and for pointing out the areas where our product description can be improved. In order to provide a more satisfactory experience for our customers, we are actively working to improve our service and product information. Once again, we apologize for the incomplete product description and sincerely appreciate your understanding in advance. Sincerely, HomeyFad Team Email(ONLY ONE): [email protected] Official Website: https://homeyfad.com/
Fiona C.
the quality of these barstools is actually insane. i was skeptical but they are super sturdy and feel much more expensive than they were. honestly really happy i took the risk.
Reply from HomeyfadJun 12, 2026
Dear Fiona Campbell, Thank you so much for the honest feedback! We truly appreciate you giving them a try and are happy you are enjoying them! If you ever need more, feel free to come back and check out our new arrivals and special offers. Best regards, HomeyFad
Maria P.
The chairs were damaged upon arrival, However, I found the company to be very helpful and generous in dealing with the problem.
Reply from HomeyfadJun 12, 2026
Dear Maria Parker, We are glad our team was able to assist you and resolve the issue in a helpful and fair way. That said, we understand how disappointing it is to receive a damaged item, and we will continue working to improve our packaging and shipping process. We really appreciate your understanding and your feedback. Best regards, HomeyFad
J H.
I ordered distressed leather bar stools, but they were not leather! Product was delivered over 2 weeks late. Email inquiry was responded to quickly but I was referred to the shipment tracking site, which only gave current location and NO ETA
Reply from HomeyfadJan 16, 2026
Dear customer, We’re very sorry to hear that you’re dissatisfied with our product and the shipping updates. According to the description on our product page, the distressed leather barstools you purchased are made of saddle leather, and this item has received many positive reviews from our customers. We have also reviewed the photos taken during our quality inspection prior to shipment and can confirm that the barstools you received are the correct items. Regarding the shipping tracking, we would like to clarify that our goods are typically shipped in two stages. First, the shipment is transported from our factory to the destination port, and during this stage we provide a logistics tracking link, which shows the estimated arrival date at the destination port. Once the shipment arrives at the destination port and is picked up by the local carrier, you will then receive a UPS or FedEx tracking number to follow the delivery from the port to your doorstep. Similarly, this tracking link will display the estimated delivery date to your address. We sincerely apologize that this shipping framework was not explained clearly earlier, which may have caused confusion. In order to maintain a positive relationship with you and to express our goodwill, we would be happy to offer you a discount coupon as a gesture of apology. We hope this will be helpful to you. Once again, we apologize for any inconvenience this experience may have caused and truly appreciate your understanding. Sincerely, HomeyFad Team Email(ONLY ONE): [email protected] Official Website: https://homeyfad.com/
