Excellent
Based on 11,925 reviews
Hone Health4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Hone was founded with an unwillingness to accept that "aging" is interchangeable with "declining". We don't focus on turning back the clock or becoming who you used to be, because the real opportunity lies in helping you become the best you can be. We believe that our bodies can be optimized to reach their peak performance, for whatever it is that matters in your life. Hone’s personalized care process is designed to help you relieve symptoms quickly, reach your long-term health goals, and thrive even as you age.Your initial treatment is just the beginning of Hone's personalized health roadmap, developed specifically for your body using the latest health science. As you make progress, you’ll be amazed by what’s possible, and we’ll be there every step of the way with regular check-ins and adjustments to optimize your treatment.Hone’s membership has been created to build a deep relationship where we can partner over the course of your life to help you succeed. We want to celebrate your wins and help you through your losses. Our community rallies around each other and Hone members are always there to help and encourage your progress. The best decision you can make is not to wait any longer–––join our healthcare revolution today!
Hone Health (honehealth.com) has 11,925 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
11,925 approved reviews, newest moderated first
Kellee M.
I had a great experience with Hone Health. My provider was very understanding, friendly, and she took the time to really listen to my concerns. I felt comfortable throughout the entire process and appreciated how supportive and professional they were. Overall, I was very satisfied with my experience and would definitely recommend Hone Health to others looking for personalized care.
Joe M.
Hone health has helped me so much to get my life back on track. They were able to diagnose and effectively treat my issues. I'm glad they are here.
Ronnie T.
Dr. Esti Batky was absolutely fantastic. She was prepared for our appointment; she knew my labs, complaints and symptoms. She answered all my questions. She was kind, patient and considerate. We came up with a medical care plan that accommodated my other health issues. I highly recommend her!
Noel
I am a existing patient with Hone TRT treatment. I tried to locate an account number for myself on their homepage and no such number exist even after pulling up my profile . This is just one of the many issues with Hone that I have. Hone responded to this review by saying that they could not find a patient relating to this review. Hone wants to say that I don't exist but I do but I don't have a way to prove this unfortunately because there's no identifying data of any kind on their homepage referring to me. The treatment plan, the physician that I work with and the quality of the serum and pills is excellent but I would give this company -10 for their customer service. I recently did an upgrade to my membership so that I could see more types of lab results than I do now. They send me an email requesting that I go ahead and set up the appointment with a local lab called quest. I have not made the appointment because I have no idea where this quest lab is and I've made numerous request for them to give me the location of the lab. There's been no response at all to my request. This has become standard operating procedure for Hone. They run everything through AI, I can find no phone numbers to call them and all they have is an email address for their Support team. I've been with them a long time in the results of my level of testosterone has been nothing but superb but to be able to contact them on such simple matters as this is beyond frustration. I started looking at other companies to continue my testosterone treatment through.
Reply from Hone HealthMay 25, 2026
Hi Noel, that isn't a patient ID or a number that's connected with an account. The request for more information was placed through Trustpilot. If you can please respond to that request with your full name + email address we'll be sure to help. ------------------------- We are unable to locate a patient account or communication history based on the info associated with this review, so we have submitted a request for more information through Trustpilot. If this is a genuine review from a Hone patient, please respond to that request with your contact details and a member of Hone's Care team will be in touch shortly.
David T.
Doctor was very thorough and took great care to address any concerns regarding that results and even how the medication was delivered. Highly recommend! Thank you
Vladi T.
So far the whole experience can be described: as professional and to the point as it could be, very simple and responsive in communication and refreshingly non-solicitive which i couldn't appreciate more. Thanks.
Cary
It was figuring out what i was doing wrong with my injections
Amanda D.
Honest review here… I would actually say 2.5. I’m giving stars for the type of medication they offer, the inexpensive labs, and for the doctor. My problems are, awful communication in all departments. very expensive, and they make you jump through hoops to cancel. I was prescribed several different hormones, one in which I had a histamine reaction to. I wanted to start my progesterone early to help stabilize my system as I’m estrogen dominant relative to progesterone. I couldn’t get a quick question to the doctor and by the time I did talk to her three weeks went by meaning I had to either take the potential risk and treat myself or just suffer. I was charged for a missed appt that I never missed but was not let into on Google meets, charged for a RX that I didn’t want to take until asking the doctor my question and then never received the medication after we do discuss it. All of this stems from poor communication. You pay 150.00 a month for no guidance help or care when you need it. “ we are getting paid regardless type of attitude” it seems to me.
Reply from Hone HealthJun 9, 2026
Amanda, thank you for sharing this. Reliable communication with your physician and a clean cancellation path aren't negotiable, and the experience you described doesn't meet that bar. A member of our Care Team will reach out directly today to look into the 5/22 encounter charge, walk through your medication questions, and process your cancellation request if you still wish to move on.
