Terry K S.
Good.
Not bad for a first order of one product.
Reply from HonestMed.comAug 27, 2024
Thank you for your feedback! We're glad you enjoyed your first order. We appreciate your positive sentiment and hope you continue to enjoy our products.

Excellent
Based on 10,221 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Your trusted online medical supply storeHonest Medical has a passion to support patients, caregivers, caretakers, health professionals, and home health care facilities. Our vision is to make a difference in the health care products industry by offering thousands of professional medical supplies, specialized health products, advanced care products, and daily health essentials at competitive prices. Browse a large selection of medical supplies in orthopedic care, respiratory therapy, daily living aids, ostomy care, incontinence care, diabetes care, urology care, physical therapy care, nutritionals and feeding supplies, baby care, mobility aids, wound care, over-the-counter medications, and durable medical equipment. We provide you with personalized supportWe are here to support the well-being of all - whether you need medical supplies for self-care, to care for someone else, or to provide essential service to patients at your home health facility. Honest Medical delivers an exceptional experience because we treat everyone like family. We know that there is no universal approach to health. While people with similar medical conditions or symptoms may use the same type of products, we believe that everyone’s path to wellness is different and requires unique support, especially in terms of home health care. Our Honest Care Specialists are kind, courteous, and knowledgeable, so you can feel confident in finding the medical supplies that best fit your needs.
HonestMed.com (honestmed.com) has 10,221 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
10,221 approved reviews, newest moderated first
Terry K S.
Not bad for a first order of one product.
Reply from HonestMed.comAug 27, 2024
Thank you for your feedback! We're glad you enjoyed your first order. We appreciate your positive sentiment and hope you continue to enjoy our products.
Kathleen C.
Easy ordering and product arrived early!
Reply from HonestMed.comAug 27, 2024
Thank you for your positive feedback! We're delighted to hear that you found the ordering process easy and that your product arrived ahead of schedule. We appreciate your business and look forward to serving you again!
JF
Excellent prices, fast shipping.
Reply from HonestMed.comAug 27, 2024
Thank you for your positive feedback! We're happy to hear that you were pleased with the prices and shipping speed. We strive to provide excellent value and service to our customers.
Joella J.
Was skeptical ordering from a company I wasn’t familiar with, but gave it a try. They were great. User friendly website, communicated shipping information, and was even delivered a day earlier than expected. I will definitely be ordering from them again!!
Reply from HonestMed.comAug 27, 2024
Thank you for your kind words and for taking the time to share your experience. We are thrilled to hear that you had a positive experience with our company. We strive to provide our customers with a seamless and enjoyable shopping experience, and we are glad that we were able to meet your expectations. We appreciate your business and look forward to serving you again in the future.
John H.
Your website forced me to accept reorder option if I wanted to order. Then I got a billing fir a second wheelchair. This triggered a fraud alert. I was so alarmed I filed a grievance with my bank on the first order. The product arrived and proved to be of good quality. That gave you this mixed review. I will call.my bank and approve the purchase.
Reply from HonestMed.comAug 27, 2024
Thank you for sharing your experience and for taking the time to discuss the issue with us. We’re truly sorry for the confusion and any distress caused by the ordering process. We’re glad we could sort things out and that the product met your expectations. Your feedback is invaluable, and we’re working to ensure a smoother experience for all our customers in the future. Thank you for your understanding and for planning to resolve the issue with your bank. If you have any further questions or need additional assistance, please don’t hesitate to reach out. Best regards, HonestMed
Mary R.
My husband ordered a spirometer for me as well however I was unaware of him placing the order I received both orders on the same day only the one he ordered came in the mail earlier than the one ordered from honest medical I decided to keep the one he ordered since it was slightly better and I had already opened it When I opened the box to look for a return slip there wasn't one in the box nor was there a way to request one from my account so I googled the company name and got a 1800 number that kept me on hold for about 20 minutes and then finally something like an answering machine came on for me to leave a message so I left my information and the reason for my call and no one returned my call extremely bad customer service so in closing I am still stuck with this spirometer that I do not Need and what's up with the $6 shipping for a 2oz package complete crap
Reply from HonestMed.comAug 27, 2024
Dear Mary Robertson, I’m truly sorry to hear about the issues you encountered with your recent order, including the missing packing slip and the difficulties you faced reaching us. We apologize for the inconvenience caused. We strive to provide all necessary information and support with each shipment, and it’s clear we fell short in this instance. Additionally, we regret that you had trouble getting in touch with us and for the wait times you experienced. For your convenience, you can reach us at 833-933-2323, available Monday through Friday from 6 am to 5 pm PT. Our current phone wait times are typically under 2 minutes, and you can leave a voicemail if needed. We also attempted to contact the phone number provided on your order but were unable to connect. Please let us know how we can assist you further. If you still need help with returning the spirometer or have any other concerns, we’re here to support you and ensure a resolution. Thank you for your patience and understanding. Best regards, HonesMed
Harsh P.
Awesome product and experience.
Reply from HonestMed.comAug 27, 2024
Thank you so much for your wonderful feedback! We’re thrilled to hear that you had an awesome experience with both the product and our service.
Glen T.
delivered on time
Reply from HonestMed.comAug 27, 2024
Thank you for your review! We’re delighted to hear that your order was delivered on time. If you have any further questions or need assistance, please don’t hesitate to reach out. We look forward to serving you again!