Excellent
Based on 635 reviews
Honeydew4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Honeydew makes clear skin easy. Skip the doctor’s office—our expert dermatologists provide online consultations, personalized treatment plans, and prescription meds delivered to your door. Honeydew clinicians have spend their careers skillfully treating acne, eczema, psoriasis, and more. No insurance? No problem. Use it for lab tests and meds if you’d like, but our care is accessible to all. With Honeydew, you get fast, effective treatment, affordably. Clear skin starts here—convenient, expert, and delivered straight to you.
Honeydew (honeydew.com) has 635 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
635 approved reviews, newest moderated first
Lindsey A.
I have loved working with the Honeydew team! Everyone has been so kind, they respond quickly to questions and make sure you complete things on time. I love that it can all be done via the app, instead of scheduling Dr appts. with a healthcare provider. I would recommend Honeydew to others for sure!
Steven M.
Absolutely should be shut down ! All of these good reviews are fake, guaranteed.
Reply from HoneydewJan 9, 2026
Hi Steven, We’re all for honest feedback, it helps us grow, but we did want to gently point out that we couldn’t find any record of you ever being a Honeydew customer. We’re guessing this review might be less about our care, and more about stirring the pot (we saw that the rest of your Trustpilot reviews seem to be you trolling other healthcare companies). To clear things up for anyone reading: the reviews we’re lucky to receive come directly from real people who’ve come to us for help with acne, eczema, psoriasis, and more. We’re proud of the work we do, and our licensed dermatology providers put genuine care into every treatment plan and patient interaction. - Connor @ Honeydew
Lauren S.
Chrystal M. and Sara E. (everyone I have spoken or dealt with through chat or phone, really), have been beyond helpful and a godsend during the difficult process of taking accutane. They have been super responsive and supportive, and I trust their service and experience when I have questions. They have always stayed on top of things, and especially when they are time-sensitive. I’m always happy/relieved when I see Chrystal’s name pop up because I know she will handle/resolve things quickly and effectively! Plus they are always kind and patient with me. We need more people in healthcare and customer service like them.
Rebecca
Unprofessional.Discouraging doctors that push one “fix” and don’t listen. If you try to cancel the charge you for 3 months anyways. The marking team won’t stop emailing you. Easily the worst online medical platform I have used.
David
Amazing service, everybody is amazing, easy to contact, great advice
Dennis K.
Honeydew streamlines the acne medication process in every step. The initial consultation is convenient and doesn't require a long wait, they help you setup your prerequisites, devise a plan that fits you, ship your prescription in a timely manner, all to keep you on track. It's the most practical and effective approach I have found and I would recommend it to anyone.
jess
I was on accutane treatment for about 8 months or so and it really helped my skin. They now have me on a topical cream that I use 4-5 times a week and it seems to help with maintaining clear skin. Overall I am impressed at how simple and affordable the entire process is. A lot of local dermatologist offices charge lots of money for accutane treatment and visits, so I never was able to access this life changing treatment until I discovered Honeydew
Simpson
It has been a great experience everyone is very professional and get the job done quickly.
