Average
Based on 1,097 reviews
Honey Play Box®3.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
🌟 Welcome to Honey Play Box®! 🌟 We're here to inspire your journey to pleasure and self-discovery with our diverse range of body-safe toys. From sleek designs to luxurious materials, our products cater to your unique desires. Join our empowering community today on social! Facebook | Twitter | Instagram | TikTok | YouTube Unlock Joy - Say Yes to Honey Play Box®! ❤️
Honey Play Box® (honeyplaybox.com) has 1,097 customer reviews on Folks Told, with an average rating of 3.7 out of 5.
Showing 52 reviews with 2 stars · Clear filters
Dan W.
Does not charge
Reply from Honey Play Box®Jan 6, 2024
Hi Dan, Thank you for sharing your feedback. I am very sorry for the bad experience and we will contact our after-sales team to process your order. We will provide you satisfactory solution. Please don’t worry, we offer a 1-year warranty for our products and will provide you with a proper solution. Sincerely, HoneyPlayBox Customer Service Center
Kenneth D.
Still haven’t received my order WTH
Reply from Honey Play Box®Dec 27, 2023
Dear Kenneth, We're sorry for the inconvenience. Due to the Holiday season, we ran low of the Jesslyn then restocked as to why the shipment was delayed. The package is arriving soon, please wait for it patiently. Kind regards, HoneyPlayBox Customer Service Center
Stephen V.
When the purchase was made , the delivery was supposed to be 2-4 days. When it didn't get delivered, I had to email and finally chat to get a promise of delivery. The email address is not functional, due to a.we extension. I am very disappointed that it doesn't seem important to keep the customer informed of delays or troubles with the shipment of a purchase.
Reply from Honey Play Box®Dec 18, 2023
Hi Stephen, I am very sorry for the bad experience. We have explained the reason and apologize to you by email. Honey is a very service oriented company, please believe in Honey, our product quality will not let you down. Once again, we apologize and will contact you via email.Your understanding would be highly appreciated. Sincerely, HoneyPlayBox Customer Service Center
Charles R.
The product said just like getting a head and it just wasn't up to par if it went faster and a lot more quiet then maybe be a good idea
Reply from Honey Play Box®Oct 30, 2023
Hi Charles, Thank you for choosing to give Honey Play Box a try. We appreciate your feedback and we will improve our products based on your feedback. We love hearing from our customers and want to ensure you are completely satisfied with your purchase. Sincerely, HoneyPlayBox Customer Service Center
Susan H.
My purchase did not go fast enough for me to get an orgasm.
Reply from Honey Play Box®Sep 23, 2023
Hi Susan, Thank you for choosing to give Honey Play Box a try. We appreciate your feedback and we will improve our products based on your feedback. We love hearing from our customers and want to ensure you are completely satisfied with your purchase. Sincerely, HoneyPlayBox Customer Service Center
Melandria
Le site fonctionne super mal, ça fait une semaine que j'essaie de me connecter à mon compte, et que je ne peux pas. Impossible de se déconnecter lorsqu'on a un compte connecté, d'ailleurs. En plus de ça, les avis sont fake, et ils ne valident pas les avis que les clients font. Enfin pas les avis qui sont en dessous de 3 étoiles, en tout cas. (voir 4) Et pour couronner le tout, j'ai reçu un article qui n'est pas celui que j'avais commandé. L'article que j'ai reçu n'existe même pas sur leur site. J'ai fait une demande pour qu'ils fassent quelque chose sur leurs 2 adresses mails , mais je sais pas pourquoi, je sens que je n'aurai jamais de réponse. Donc ça va se finir en litige paypal, je pense. Edit : Like I said earlier, I already reached out to you through this mail address (info@...), beside, on your website you say that you will try to reply within 24 hours, it's been almost a week and I'm still waiting for this answer !
Reply from Honey Play Box®Sep 18, 2023
Dear Customer, Thank you for sharing your feedback. I am very sorry for the bad experience. Would you mind reaching out to me with more details at [email protected]? Thank you and have a blessed day! Honeyplaybox customer service team
Donna
Paid for 2 day shipping. Still have not received items. Was contacted by Fed Ex that additional postage was needed.
Reply from Honey Play Box®Sep 8, 2023
Dear Donna, Thanks for sharing your feedback. I'm sorry to hear that, the order processing period is 1-2 working days. And we do have a partnership with Fedex and the shipping charges are deducted directly from our bill each month. If there is a case of extra postage charge, please send the evidence to [email protected], we will claim to Fedex. The postage will be returned to you after the claim, thank you for your understanding and support. Thank you and have a blessed day! Honeyplaybox customer service team
Allison R.
The company was great at shipping quick and discreetly but I am unhappy with the product. It doesn't stick good, the weight of just itself pulls in off any surface before I even get to begin using it.
Reply from Honey Play Box®Sep 4, 2023
Hi Allison, We are sorry for the inconvenience, please send a short video of this problem to [email protected], then our after-sales team will process your order. Please don’t worry, we offer a 1-year warranty for our products and will provide you with a proper solution. Your understanding and patience would be highly appreciated. Kind Regards, HoneyPlayBox Customer Service Center
