Excellent
Based on 140 reviews
Hosturly4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Hosturly, since January 2020, has been providing cost-effective, high-performance, and reliable VPS, Web, Dedicated, and Colocation Hosting services.
Hosturly (hosturly.com) has 140 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
140 approved reviews, newest moderated first
ZMS S.
Great Experience Fast Response times And no issues
Reply from HosturlyOct 29, 2023
ZMS SinZeus, Thank you for the review! It has been a pleasure to get you migrated over to us. If you ever need assistance, don't hesitate to reach out! Thanks, Hosturly Management
KC
Only took 5-10 minutes to make it fully operational. Can't thank this team enough!
Reply from HosturlyOct 24, 2023
KC, Thank you so much for the review! We really appreciate you taking the time and effort. We hope you continue to enjoy our services. If you need anything else, do not hesitate to reach out for assistance! Thanks, Hosturly Management
tim frampton new Z.
Great customer service and replied back to me in minutes Keep up the good work
Reply from HosturlyOct 19, 2023
Tim, Thank you for the review! We are happy that we were able to adequately assist you with your needs. If you need anything else, we'll be here to help! Thanks, Hosturly Management
Alexander Y.
Above and beyond host. Owner takes the time to assist and explain things when supporting customers. Owner is very transparent when it comes to technical specifications as well as addressing issues. Was given opportunity to trial run hardware for a period of time to test that hardware was up to needed specifications. Host is very open to pricing negotiation as well as service customization. I would like to disclose that there's been unexpected downtime in recent months. However as per SLA we have been compensated in a timely manner for the incidents as appropriate, and transparency has been provided regarding the incidents and plans on how issues will be addressed. I really feel like I can approach this host and ask any question and they will be more than happy to provide a detailed complete answer. I know there's probably cheaper options somewhere out there, but you can't beat the amount of support Hosturly is willing to offer at no cost.
Reply from HosturlyOct 16, 2023
Alexander, Thank you so much for taking the time to leave a review! It's been a pleasure getting to know you over the past few months, and we're delighted that we could be of assistance. As always, our team is here to support you, so please don't hesitate to reach out if you have any further needs. Thanks, Hosturly Management
Serg
They require identity verification for $15 payments. I have used many hosting services, but this is rare. There is no guarantee that the data provided will not be stolen and used by third parties.
Reply from HosturlyOct 13, 2023
Serg, Thank you for taking the time to provide feedback. We appreciate your input and would like to address your concerns mentioned in the review. While we understand that our verification process may seem inconvenient, we have it in place to protect our business and overall network. Our commitment to ensuring a secure and reliable service for all our customers is paramount; identity verification plays a crucial role in fulfilling that. Unfortunately, fraud and abuse are common issues in the hosting industry, which is why several providers, including OVH, Hetzner, and many more, have a system similar to ours that flags high-risk transactions and requests verification. This system allows us to protect both our customers and our network. We completely understand your concerns about data security, and we want to emphasize that safeguarding your information is our utmost priority. For your peace of mind, it's important to note that we do not directly process any of your information. Instead, we rely on Stripe Identity, a trusted and highly secure verification service, which employs industry-standard security measures, including robust AES-256 encryption, to protect all personal identifiable information. Additionally, it's essential to highlight that during this process, no verification data ever comes into contact with our systems. Stripe Identity ensures that all data is promptly deleted once the verification is completed, providing additional protection for your sensitive information. Additionally, when you embark on the verification process, you have the option to provide your consent after being informed about how the process works. We want to emphasize that undergoing this verification is entirely voluntary; if you choose not to proceed with the verification, you are not obligated to purchase one of our services. For a more comprehensive understanding of how Hosturly processes data, please refer to our privacy policy: https://hosturly.com/pp. If you seek additional information regarding Stripe's data handling, we encourage you to review their privacy policy: https://stripe.com/legal/privacy-center. Rest assured, your privacy, security, and trust in us are of the utmost importance, and we are committed to providing complete transparency in this process. We hope you can understand our dedication to maintaining a safe and secure environment for all of our customers. Sincerely, William McGlynn President of Infraly, LLC DBA Hosturly
Steve R.
Thought they were good gave them 5 stars. Don't mind paying for anything but absolutely 100% Hate sneaky upsells. Especially when you have a problem. So bye bye Hosturly
Reply from HosturlyOct 2, 2023
Steve, Thank you for the review! We hope you continue to enjoy our services. If you need any assistance, don't hesitate to contact our team via live chat, ticket, or phone. :) Thanks, Hosturly Management
yasser A.
I would like to say Hosturly is amazing . William even more so always gives me 100% of his attention. I would highly recommend them.
Reply from HosturlySep 9, 2023
Yasser, Thank you for the review! We are honored to have your business and are glad you enjoy our services. If you need anything, we will be here to help! Thanks, Hosturly Management
Lily
Hosturly has given me the perfect solution for my perfect ambitions and nothing less than that. They have been very cost effective and reliable when it comes to providing colocation services and server builds (Buildurly). I would recommend Hosturly if you are in need of great colocation and server building services!
Reply from HosturlySep 1, 2023
Lily, Thank you so much for the kind review! It has been an absolute pleasure working with you to grow. We appreciate your business tremendously. If you need anything, we'll be here to help as always! Thanks, Hosturly Management
