Excellent
Based on 753 reviews
Houseplans.com4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Find the Right Plan for You at Houseplans.com Thinking about building a home? Houseplans is the industry leader in predrawn blueprints and has been in business since 2004. Explore 40,000 designs of all sizes and styles and get friendly advice and answers to your questions. Whether you're looking for a rustic barndominium floor plan, a sleek modern farmhouse, or a cute cottage design, we've got the plan for you. Small, budget-friendly house floor plans? Yep. Tiny plans? Absolutely. From simple to luxurious,you'll find it here. Our experienced and friendly team of house plan advisors would love to talk. Want to make changes to a plan? Our modification service can make all kinds of alterations, big or small, to make the design exactly right for you. It's easy to get started. Call 1-800-913-2350 or contact us. Professional builders! We've got a special club just for you. Get pro-level perks and the plans you need. Join for free here. Start Your Search
Houseplans.com (houseplans.com) has 753 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
753 approved reviews, newest moderated first
TDA
Prompt Response. Great plans for the mountain site I will be building on
Reply from Houseplans.comApr 8, 2026
Terrie, thank you for sharing your experience! We are happy to hear you were able to find a great plan for the mountain site you will be building on and that the service was prompt. That is what we strive for!
Arafat H.
Jason was able to answer every question I had. Thanks!!
Reply from Houseplans.comApr 8, 2026
Thanks so much for sharing this Arafat! We’re glad to hear Jason was able to answer all your questions and make the process easier for you. We’ll be sure to pass along your thanks to him. We appreciate you choosing us!
customer
Plans came quickly. We had a questions and they answered right away.
Reply from Houseplans.comApr 8, 2026
Juana, thank you for your great review! We are pleased to hear you were able to get your questions answered quickly and receive your plans. Let us know if we can help you with anything else.
Late A.
Added the material list after I already had my plans. They made the process easy and were able to pull me back up with no problem.
Reply from Houseplans.comApr 8, 2026
Hello Christopher and thank you for your 5 Star-review! We are glad to hear that you had a pleasant experience even after you made your initial purchase. Thank you for choosing us!
Adrian H.
Customer service was great, but the plan / architect was far above average. I find many small house plans omit a spot for the water heater, so at the last minute, your trying to figure out what closet you can put it in, or no thoughts to the hvac or return. This architect hasn't left anything out that has to be adjusted on the fly, or chases built, etc.
Reply from Houseplans.comApr 8, 2026
Thank you for your kind review Adrian! We are happy to hear you found a plan works for you designed by one of our talented architects. We would love to see pictures when your build is complete.
Emily
House plan not received after a week
Reply from Houseplans.comApr 8, 2026
Emily, thank you for your feedback — we’re sorry to hear you haven’t received your house plans yet. That’s certainly not the experience we want for our customers. Delivery times can vary depending on the plan and format selected, but we understand how important it is to receive your order promptly. Please reach out to us directly so we can confirm your email on file is correct so we can look into this right away and make sure you receive your plans as soon as possible. We appreciate you bringing this to our attention.
Derek
Work with Geoff through the entire experience. The communication was fantastic. We never had to wait for an answer and he was extremely patient with us. 10/10 recommend. That gentleman deserves a promotion after helping us because we were not a simple customer by any stretch of the imagination.
Reply from Houseplans.comApr 8, 2026
Derek, we truly appreciate you sharing this! It’s great to hear that Geoff provided such outstanding communication and support throughout your entire experience. His patience and responsiveness are exactly what we strive for, and we’ll be sure to pass along your kind words.
customer
Email communication is lacking.
Reply from Houseplans.comApr 2, 2026
John, thank you for your feedback. We’re sorry to hear that our email communication did not meet your expectations. Clear and timely communication is very important to us, and we appreciate you bringing this to our attention. We’re always working to improve in this area. If there’s anything you’re currently waiting on or need assistance with, please feel free to reach out to us directly — we’d be happy to help.
