Excellent
Based on 127 reviews
HealthSource Medical Associates5.0Honesty, pricing, process and quality scores appear once 5 customers have rated them.
If you're looking for excellent online medical care from compassionate physicians, then you've come to the right place. At HealthSource Medical Associates, our purpose is to provide increased access to quality medical care. Our board certified physicians have combined licensure in all 50 states, At home or on the go, you can access our services securely. We offer a wide variety of telemedicine services to meet your needs and bridge the healthcare gap. Our online urgent care services offers evaluation and treatment for many low acuity conditions. No need to leave home to get treatment. Connect securely through asynchronous chat or video with the physician. Our prescription refill services allows you to stay on track with your medications if you are traveling or cannot get in to see your regular provider. Our medical certificate service offers a wide range of options from sick notes to validate absence from work or school to travel cancellation letters when acute illness prevents travel plans. Customized medical certificates are also available for other situations as appropriate. Our FMLA and short term disability certification services help to remove the stress involved with completing the documentation necessary for medical leave. You can trust us to guide you in this process when you need time off work to deal with your own serious health condition or to care for a family member. Our mission is to lead you to the source of health.
HealthSource Medical Associates (hsourcemed.com) has 127 customer reviews on Folks Told, with an average rating of 5.0 out of 5.
127 approved reviews, newest moderated first
Lainey O.
As great service and doctors are extremely thoughtful and helpful. Great customer service!
Reply from HealthSource Medical AssociatesMar 10, 2026
Thank you for sharing your experience with us, Lainey! We're happy to hear everything went smoothly for you.
Misty
Great bedside manner. Awesome response times. Highly recommended.
Reply from HealthSource Medical AssociatesMar 10, 2026
We appreciate you taking the time to leave this review, Misty! It means a lot to our team that you had a great experience.
Justy M.
My intake with Dr Sartin went well and it was necessary, I was able to get my forms filled out for continous leave due. Was able to get quick responses with questions through the portal and get needed prescriptions.
Reply from HealthSource Medical AssociatesMar 10, 2026
Thank you for your kind words, Justy! We’re glad you had a positive experience and truly appreciate your support.
Sharon
Everyone was so helpful, compassionate and professional. Dr.Sally Sartin was wonderful and professional. So kind!
Reply from HealthSource Medical AssociatesFeb 5, 2026
We’re glad to hear you had a smooth and positive experience with our team, Sharon. Thank you so much for sharing!
Maya
My primary care physician approved my disability leave but was slow to complete the required paperwork, and when it was completed, it lacked sufficient detail. As a result, I sought assistance from Dr. Sartin, who provided immediate and invaluable support. Dr. Sartin and his team are highly knowledgeable about the specific terminology and documentation required for claims approval. Dr. Sartin has assisted me with my Short-Term Disability paperwork, FMLA, ADA accommodations, and Washington Paid Family and Medical Leave. Without the support of Dr. Sartin and his team, I would likely have given up. I cannot adequately express how beneficial this service has been for me. In addition to their expertise, their understanding and personable approach made an incredibly difficult process much more manageable. I am deeply grateful for this service.
Reply from HealthSource Medical AssociatesFeb 5, 2026
We’re pleased to know you had a positive visit and felt well supported, Maya! Our goal is to ensure that every patient receives the proper care and attention they deserve, and we're glad to know we met your expectations. Wishing you a blessed journey!
VL
Highly recommend Dr. Aaron Sartin and his team. He was thoughtful, patient, and took the time to truly listen and provide clear, helpful guidance that made me feel confident moving forward. Communication was excellent, and all documentation was completed accurately and on time. The team is extremely responsive through the portal, and the entire process was seamless and efficient.
Reply from HealthSource Medical AssociatesFeb 5, 2026
We’re grateful for your feedback and are glad to hear you had a positive experience with our team. Thank you so much for sharing!
Bobbie
I was impatient, and stress everyone out but the entire team was constantly professional and courteous.
Reply from HealthSource Medical AssociatesFeb 5, 2026
Thank you for sharing your experience with others, Bobbie! We appreciate you placing your trust in our medical team. Wishing you a blessed journey!
Kimberly
I am extremely grateful to Dr. Sartin for the care and support he provided during a very stressful time. I came to him later than I should have after realizing I needed more comprehensive documentation to support my medical leave. Despite the short timeline, he was thorough, professional, and incredibly responsive, providing detailed documentation with a fast turnaround. What I appreciated most was his calm, nonjudgmental approach. He helped me address the situation without making it feel overwhelming, even though the timing was entirely my own oversight. In addition, he took the time to properly evaluate my ongoing depression and anxiety and prescribed medication to support my treatment. I highly recommend HealthSource and Dr. Sartin. I only wish I had found their practice sooner.
Reply from HealthSource Medical AssociatesJan 26, 2026
Thank you for your kind words and support, Kimberly. It’s always our goal to provide timely, compassionate care. Wishing you a blessed journey!
