Hubble ContactsReviews of hubblecontacts.com

I have four boxes with the wrong prescription. I would like to return these with the correct prescription if possible. Contact me and I will send the right one. How do I return the other boxes?

The only contact I can wear that doesn't dry out

Stop charging my card please I cancelled my subscription. Good contacts but have enough for now.

Bin schon mehrere Jahre sehr zufriedene Kunde .

This review is mainly focused on Hubble's customer service. I do not have any opinion on their contact lenses. 9 October 2020: After seeing Huddle’s promotional offer “14 pair of contact lenses for £1”, I bought these. Lenses arrived in time, but no VAT receipt. I paid through PayPal. Order number Order #472436. This morning, 9 Oct 2020, my PayPal informed me that Hubble have deducted £29 for their subscription. I never applied for any subscription, and neither I was told that there is an automatic subscription service. At least they could have emailed informing me about the oncoming subscription. It’s gross cheating by Hubble, first they provide an attractive offer (£1 offer) and then without telling the customer they charge for a continuous subscription. I am frustrated with Hubble, because they cheated me by starting a subscription without informing me. I am the customer, so I have a right to know before you charge any money from my account. I did a quick internet search, and I am not the only customer with this problem. I cannot cancel this unwanted subscription online, but I will have to speak them on the phone. Dear Hubble, rather than using these shady tricks, please improve your contact lense quality and prices, then customers will return to you themselves. This dirty trick may win you some money but eventually you will lose your customer on a longer run. I am never ever going to buy again from Hubble and will never go near to these online shady offers. I have revoked pre-authorisation to Hubble in my PayPal, and hopefully that will stop them taking any more money. And at the meantime I will try to get back my money from Hubble. I will update this review if there are any recent development. 12 October 2020: I rang the customer service. They have promised me that the money will be credited back into my account once I return the shipment which is currently on the way. So fingers crossed. 15 November 2020: No refund even after one month. So I have chased the customer service. 19 November 2020@: Finally I received my money back. However, Hubble could have done it weeks ago that would have earned their customer service a five star.

Bin schon seit drei Jahren treue Kundin, und bin mit allem zufrieden. Die Linsen kommen immer rechtzeitig an und sind leicht in Anwendung

Obwohl ich seit zwei Jahren ein Abo habe, muss ich seit einiger Zeit zu jeder Bestellung nachfragen, da der Versand nicht klappt.

Ich trage die Linsen fast täglich und bin daher ziemlich zufrieden. Nur stimmt der Lieferrhythmus leider nicht immer mit der tatsächlichen Lieferung überein, sodass man manchmal ein paar Tage lang keine Linsen mehr hat. Das müsste noch verbessert werden. Das im Kundenkonto angegebene Lieferdatum muss mit dem tatsächlichen übereinstimmen (oder eben mal einen Tag später aber nicht 3 oder 4). Außerdem hatte ich bisher leider 3 defekte Linsen dabei, die bereits im Blister kleine Risse am Rand hatten. Das sollte auch nicht passieren. Die kann man dann natürlich nur noch entsorgen. Ansonsten vom Tragekomfort her perfekt.