Average
Based on 8,157 reviews
Hubble Contacts3.4Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Hubble Contacts was created to make contact lenses accessible and affordable to as many people as possible. Over the years, we have expanded our product selection to include a range of private-label, high-quality contact lenses. We also offer well-known brands like Acuvue 1-Day Moist, Acuvue Oasys, Biotrue ONEday, and Bausch + Lomb Ultra.
Hubble Contacts (hubblecontacts.com) has 8,157 customer reviews on Folks Told, with an average rating of 3.4 out of 5.
8,157 approved reviews, newest moderated first
Monica
This company provides pretty good contacts that work pretty well!
Reply from Hubble ContactsJun 30, 2020
Hi Monica, We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. Best, Samantha
kimberly
You will not cancel
Reply from Hubble ContactsMay 28, 2020
Hi Kimberly, Thank you for taking the time to leave this review. I'm so sorry to hear you don't want to continue as a Hubble customer. I'd be happy to cancel your subscription (although we're sad to see you go!), but unfortunately, that is done by a different department! I will reach out to you shortly via email to resolve this issue. Best, Samantha
Polina
Good comfortable contacts for a great price but have had issues the past couple months where some of the contacts in each box had scratches or other issues. Never had those issues with other brands.
Reply from Hubble ContactsJun 2, 2020
Hi Polina, Thank you for taking the time to leave this review. We take quality issues very seriously and would like to make sure you are in touch with our Quality team. Please reach out to our team at [email protected] and we'll connect you with our Quality department. Thanks! Best, Samantha
Myranda
It’s been maybe almost 9-12 months since I’ve been using Hubble. The contacts tend to get dry but that’s near the end of the day when they are almost ready to be taken out. I receive my packages right before I think I’m going to run out. Almost $40 a month, which is the cheapest price I could find for everyday contacts.
Reply from Hubble ContactsJun 30, 2020
Hi Myranda, Thank you for the 5-star rating. We're so happy we could provide you with the lenses you need without breaking the bank. And thanks for being a valued customer! Best, Samantha
Anne M.
I need to get my money back ASAP for over a year you took money out when I cancel my order after I got the $1.00 due to astigmatisms
Reply from Hubble ContactsJun 2, 2020
Hi Anne Marie, Thank you for taking the time to leave this review. I am sorry to hear that you had trouble getting your orders refunded. I do see that you have an open escalation case with us regarding your subscription and refund request. Please continue your correspondence with us over email to assist you further. Thank you! Best, Samantha
Richard
They almost always arrive on time and are reasonably priced, which are both wonderful. In terms of comfort, however, I much prefer other brands that I have used.
Reply from Hubble ContactsJun 2, 2020
Hi Richard, Thank you for taking the time to leave this review. I’m happy to hear your lenses arrive quickly and our pricing works well for you, but it's important that your contact lenses are comfortable 100% of the time. If you're having problems with your lenses, please reach out to our team at [email protected] and we'll connect you with our quality team. Thanks! Best, Samantha
Evelyn
My best experience with Hubble contacts , I moved a few months ago & in between moving and everything else , I forgot to change my address. I called Hubble and explained what happened and without hesitation they sent me a new box to my New address. Thank you
Reply from Hubble ContactsJun 30, 2020
Hi Evelyn, Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work! Best, Samantha
Alyssa
Package is always secure when sent. Ships out quickly and on time. Very happy with the service and the product
Reply from Hubble ContactsJun 30, 2020
Hi Alyssa, Thank you so much for taking the time to leave us a 5-star rating. I’m so glad that the subscription service and deliveries are working out for you. Thanks for being a part of the Hubble family. Best, Samantha
