Average
Based on 8,157 reviews
Hubble Contacts3.4Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Hubble Contacts was created to make contact lenses accessible and affordable to as many people as possible. Over the years, we have expanded our product selection to include a range of private-label, high-quality contact lenses. We also offer well-known brands like Acuvue 1-Day Moist, Acuvue Oasys, Biotrue ONEday, and Bausch + Lomb Ultra.
Hubble Contacts (hubblecontacts.com) has 8,157 customer reviews on Folks Told, with an average rating of 3.4 out of 5.
8,157 approved reviews, newest moderated first
MEGHANN
These fit better than name brand.stay moist all day.excellent service and affordable. Mist try! I will never go back to the name brand again(this is a pure and honest review..TRY THEM YOU WILL LOVE THEM)
Nei
30 day contacts doesn't really do it for me. Sometimes I rub my eye and loose a contact other times a brand new contact just irritates my eye. We should be getting extra contacts because I feel like each month to month I am sometimes re-using the last few days the same contact. Customer Service is really hard to get a hold off, I am pretty sure you can only email.
Reply from Hubble ContactsJun 22, 2019
Hi Nei, Thank you for taking the time to leave this review. I'm sorry to hear that you are not very happy with our lenses. If you'd like to cancel your subscription, please reach out to our team by calling 1-619-404-0542 between 9am and 5pm EST, Monday through Friday. Best, Vanessa
Sergio
Price quality check! Delivery and costumer service check! That's basically what you need really. Look no more!
Reply from Hubble ContactsJun 22, 2019
Hi Sergio, Thank you for taking the time to leave this review. I'm so happy to hear that you're loving the whole Hubble Contacts experience! We really appreciate your awesome feedback! Best, Vanessa
Andrew
Always on time and quality is worth the monthly
Reply from Hubble ContactsJun 22, 2019
Hi Andrew, Thank you for taking the time to leave this review. It's great to hear that you are enjoying our subscription service! We're so happy that you're happy with the lenses. Best, Vanessa
Paulina
Customer service has been hit or miss. Lately I've also had to replace contacts right after putting them in - it seems that some have quality issues, which is making me nervous. I'll be canceling my subscription
Reply from Hubble ContactsJun 22, 2019
Hi Paulina, Thank you for taking the time to leave this review. I'm sorry to hear you have had inconsistent customer service, and that some of your lenses have had issues. We'd like to look into this and connect you with our Quality team. Please send an email to [email protected] with the subject line "ATTN: Trustpilot" and we'll get back to you ASAP. Best, Vanessa
Karen
Life saver. Contacts are so expensive, and Hubble saved my eyes, my wallet, my life.
Reply from Hubble ContactsJun 22, 2019
Hi Karen, Thank you for taking the time to leave this review. I'm so happy to hear that you're loving the Hubble Contacts experience! We're glad that we can provide an affordable and high quality lens option! Best, Vanessa
Christy
I love the convenience and the relief of being able to simply throw the contacts away and just get new ones the next day. I don't have the issue of cloudy contacts. I also don't worry about if my contacts are going to last until my insurance will pay again. It would be super neat if Hubble used multiple diam measurements so that I could get my true prescription. I would also like it if Hubble added bifocal lens options.
Reply from Hubble ContactsJun 22, 2019
Hi Christy, Thank you for taking the time to leave this review. I'm glad to hear that you're happy with our service, however it seems that the lenses may not be the right option for you. Please send an email to [email protected] with the subject line "ATTN: Trustpilot" so we can look into your account and provide more information! Best, Vanessa
James Y.
Over all good one day contacts. My only issue is I usually have 1-3 contacts Per order that are unusable due to defect.
Reply from Hubble ContactsJun 22, 2019
Hi James, Thank you for taking the time to leave this review. I'm glad that you are mostly satisfied with our service, however, we'd like to make sure that you're having a 5-star experience. We take quality issues very seriously and would like to know more about the defective lenses you received. Please send an email to [email protected] with the subject line "ATTN: Trustpilot" and we'll connect you with our Quality team ASAP! Best, Vanessa
