Average
Based on 8,157 reviews
Hubble Contacts3.4Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Hubble Contacts was created to make contact lenses accessible and affordable to as many people as possible. Over the years, we have expanded our product selection to include a range of private-label, high-quality contact lenses. We also offer well-known brands like Acuvue 1-Day Moist, Acuvue Oasys, Biotrue ONEday, and Bausch + Lomb Ultra.
Hubble Contacts (hubblecontacts.com) has 8,157 customer reviews on Folks Told, with an average rating of 3.4 out of 5.
8,157 approved reviews, newest moderated first
Rocio
They are great contacts. They don't get my eyes all dry. I love them!
Reply from Hubble ContactsFeb 26, 2019
Hi Rocio, Thank you for taking the time to leave this review. I'm so happy to hear you're loving your Hubble Contacts! We appreciate the feedback! Best, Vanessa
Jeannie
Amazing and convenient.
Reply from Hubble ContactsFeb 26, 2019
Hi Jeannie, Thank you for taking the time to leave this review. It's great to hear that you're loving the Hubble experience! Be sure to log into your Hubble account to view your delivery schedule! Best, Vanessa
Linda S.
Hubble is great. Unfortunately, my Dr will not allow me to wear contacts now because of a medical condition. I have written to the company, but they still send the contacts. It is a great product, though.
Reply from Hubble ContactsFeb 26, 2019
Hi Linda, Thank you for taking the time to leave this review. I'm glad you loved the lenses, and I'm so sorry for any confusion surrounding your subscription. When you called back in July, the agent you spoke with skipped several shipments for you, since you said that you weren't able to wear lenses for a bit, but she did not cancel your subscription because you said not to. I'd be more than happy to connect with you via email so we can get your account sorted out, please send an email to [email protected] at your earliest convenience. Best, Vanessa
cantCancelOnline
It's all fun and games until you want to cancel and you have to call and speak to a person. Your contacts are great by the way, my only issue is with the UX.
Reply from Hubble ContactsFeb 26, 2019
Hi there, Thank you for taking the time to leave this review. I'm sorry to hear that the cancellation policy has caused you some inconvenience. If you haven't called already, please do, as our team will be happy to quickly get your subscription cancelled. Best, Vanessa
chris
I love the easy re-occurring shipment of my contacts even if they are slightly more expensive than lenses.com. I however have encountered more defective contacts than other brands 5-10 last year .
Reply from Hubble ContactsFeb 26, 2019
Hi Chris, Thank you for taking the time to leave this review. I'm glad to hear that the convenience of our service has been working out for you, but in regards to the defective lenses you've received, we would really like to connect you with our Quality team so we can investigate further. Please reach out to [email protected] and CC me at [email protected] Best, Vanessa
Sandra
Impossible to unsubscribe to emails. Contacts were uncomfortable and really dried out my eyes. And the cost was about the same as my much higher quality lenses I was in before.
Reply from Hubble ContactsFeb 26, 2019
Hi Sandra, Thank you for taking the time to leave this review. I'm sorry to hear the lenses have not worked out for you, and that you're unable to unsubscribe from our emails. Please send an email to [email protected] so I can look into this and help get you off of our email list. Best, Vanessa
Joseph
Highly recommend! So easy to sign up, auto ship, just go to the mailbox once a month and good to go👍
Reply from Hubble ContactsFeb 26, 2019
Hi Joseph, Thank you for taking the time to leave this review. I'm so happy to hear that the Hubble Contacts experience is so convenient for you! We appreciate your feedback! Best, Vanessa
Jessica
Eye infection- Check with your doctor before buying these contacts. I had a prescription for a different contact but, I got these instead because they were cheaper. I used them for about 6 months and all of a sudden I got an eye infection. My doctor said these hubble contacts are made of cheap plastic and basically give your eyes no air to breath.
Reply from Hubble ContactsFeb 26, 2019
Hi Jessica, Thank you for taking the time to leave this review. I'd like to make sure that your subscription is cancelled and that we connect you with our quality team to look into your experience. Please send this review in an email to [email protected] and CC [email protected] as well. Best, Vanessa
