Average
Based on 8,157 reviews
Hubble Contacts3.4Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Hubble Contacts was created to make contact lenses accessible and affordable to as many people as possible. Over the years, we have expanded our product selection to include a range of private-label, high-quality contact lenses. We also offer well-known brands like Acuvue 1-Day Moist, Acuvue Oasys, Biotrue ONEday, and Bausch + Lomb Ultra.
Hubble Contacts (hubblecontacts.com) has 8,157 customer reviews on Folks Told, with an average rating of 3.4 out of 5.
8,157 approved reviews, newest moderated first
Tom B.
I've been wearing them about a month now.. i like the feel of the contact thru out my days however they do seem to dry out the longer I wear the contact. Do you make contacts with bifocals, asking for a friend.
Hugo B.
Excellent service! The post office lost my shipment, and they didn't hesitate to send me a replacement, for free! The contacts are so comfortable! Never have had a problem with them... Will definitely keep buying!
Rhonda F.
I'm sent my contacts back to them I'm waiting for 4 payments back or the contacts I want back I played money for them I want my money back
Reply from Hubble ContactsOct 2, 2018
Hi Rhonda, as per the email exchange we had with you in early September, you received refunds for your returns from May, June, and July. You will receive an email with more information about your August return, later today! Please be assured that your account was cancelled when you called our team. Thanks, Kaitlyn
venushamilton46
My contacts are not correct. I can't see out of THEM at ALL. I called to cancel and was not offered a solution or anything she just removed me from hubble.
Reply from Hubble ContactsOct 2, 2018
Hi Venus, thank you so much for the feedback. We're looking into your phone call with Marichu, and will be following up with you via email shortly! Kaitlyn
Thomas M.
There should be considerations considering the end-of-the-month changes. Other than that, i recommend.
Christian K.
My left eye contact consistently messes up. Hope y’all get contacts for astigmatisms.
Erica
I’ve been trying to cancel my subscription and get a refund for returned contacts for over a month now. I’ve called and emailed multiple times, often having to start a new email chain since they usually stop responding after about five exchanges. Apparently, they have no record of my contacts being returned so they don’t want to give me a refund. They even asked me to ask the post office for proof of return. How am I suppose to do that for a “return to sender” item from over a month ago? I just wouldn’t bother, unless you’re super into subscription services and have resilient eyes. Have the reason I didn’t want them any more is that I could only wear their contacts for a couple of hours before they started getting very uncomfortable.
Reply from Hubble ContactsOct 3, 2018
Hi Erica, I am so sorry about your experience with our team. I've looked into your history of communication and have found that the information we provided about your return was incorrect. I'll be sending you an email shortly with some additional information. Thanks Kaitlyn
Tommy B.
Excellent service!!!
