Great
Based on 404 reviews
Human Interest4.3Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Human Interest, Inc. is a full-service 401(k) provider that helps small to mid-sized companies offer an affordable and scalable 401(k) that is easy to manage for employers and employees as the company grows. Employers can set up and administer a 401(k) plan entirely online, and make it easier for employees to manage their retirement benefits.For less than what a traditional 401(k) costs, Human Interest, Inc. gives you and your employees more options when it comes to crafting your retirement plan.What comes with a Human Interest, Inc. 401(k) plan?Automated AdministrationCompliance MonitoringDedicated Support TeamOur solution makes it possible for companies to offer high-quality 401(k)s as a part of a competitive benefits package without putting a huge administrative burden on HR.
Human Interest (humaninterest.com) has 404 customer reviews on Folks Told, with an average rating of 4.3 out of 5.
404 approved reviews, newest moderated first
Marita S.
,Hope you can help me to refund my payment deducted on my payroll as of Oct. 13-26, 2025 the amount of $46.38 & Oct. 27- Nov. 09, 2025 the amount of $89.68. I'm not aware of this actually i'm new & only have part time in this job. hoping for your prompt attention on this matter. Thank you very much
Debbie S.
Ericka (who wanted to be sure her name was included in this review) was not interested in customer service. She was condescending and curt. Used phrase "it's in the fine print you should have read." Another bureaucratic cogwheel who really isn't interested in helping.
Reply from Human InterestNov 18, 2025
I'm sorry that your issues have not been resolved promptly, Debbie. We know your experience is important, so we've escalated your case to ensure these problems are addressed as soon as possible. Our goal is to provide effective help, and a member of our Customer Advocacy team will be following up with you to make sure we get this right. Thank you for your feedback.
Christian Intriago V.
support team is great! Maria was knowledgable and friendly and got me what i needed very quickly!
Levon K.
Ericka gave me information I needed. She was patient, when I was explaining my situation.. And helpful in giving me right info too proceed.
maddie Y.
Maria had exceptional customer service. She was super professional and had direct instructions for me to navigate my Human Interest account online. She is great!!
Terry Dilligard I.
Representative was knowledgeable & professional.
David
Maria was very patient with what I was asking for. She helped me very well got things done for me very fast!!! Communication was on point!! Hopefully good people like her always answer the phone
Martha V.
A lot information and how to manage my 401( k)
