Great
Based on 179 reviews
Hurcann4.4Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Hurcann is a manufacturer and distributor of Hemp products, specializing in inhalable and cosmetic products.
Hurcann (hurcann.com) has 179 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
179 approved reviews, newest moderated first
Dale
Gustavo very nice Gentleman to deal with
Reply from HurcannFeb 1, 2025
Hi Dale, Thank you so much for your feedback. We're thrilled to hear that Gustavo was able to provide you with a great experience. Looking forward to your future orders! Kind Regards, Mike W Hurcann Customer Support
Frederick P.
Hashish rocks were mostly CBD only 20% THC. They were still relaxing as I have epilepsy and CBD is good 👍 Not stoney. Arrived in a few days.
Reply from HurcannMay 2, 2026
Thanks Frederick. Cannabinoid profile is listed on each product page so the CBD-dominant rocks come through as advertised. Glad they delivered the relief you were looking for. -Hurcann Team
charles O.
Fast shipping an great service only thing bad I can say was the terps was a little strong but it was fire for the price an as always excellent service
Reply from HurcannMay 2, 2026
Thanks Charles. Strong terps come with the territory on the high-end stuff. Glad it landed and that the service held up. -Hurcann Team
Hunter
I got my package and I’m in joying my green
Reply from HurcannMay 2, 2026
Thanks Hunter, glad it landed. -Hurcann Team
Kevin M.
They were out 1 product substitutions was made through communication.
Reply from HurcannMay 2, 2026
Thanks Kevin. We'll always reach out before substituting anything so the customer gets to call the shot. Glad it worked out. -Hurcann Team
Jimmy T.
Worst experience every not watching was pictured
Reply from HurcannMay 2, 2026
Hi Jimmy, thanks for the feedback. Ice caps are a small-batch hash product and natural variation in appearance is part of the work. Our product photography is a representative reference, not a guarantee of identical look. If there was a specific quality issue with what arrived, please reach out to customer service so we can review the order. -Hurcann Team
Saleem L.
Easy buy came quicker than expected
Reply from HurcannMay 2, 2026
Thanks Saleem, glad it landed quick. -Hurcann Team
Vadermask
Update 11/22: I received an email from the owner of the company and he was very apologetic that there was an oddball glitch in regards to shipping my order. He said he would refund my money and he did quickly, impressive. He explained this to me in a real letter not a form letter or a two sentence email. In addition, he said he will send my order out to me for free for the hassle! I was wrong to leave a mean spirited review, and I am updating it to five stars, for customer service alone. I will definitely order from Hurcann again, they have my full confidence! Granted, I'll update this later if the herbs smell like dirty socks or hot garbage or my ex girlfriend's breath. -Ordered Nov. 9 and haven't received it nor has the package actually gone out yet according to stamps.com (Nov. 20.) Ordered from another company five days later and I have received it and have nearly consumed all the consumables already. First time ordering here and it will be my last time-
Reply from HurcannNov 22, 2023
Thank you for bringing this matter to our attention, and I sincerely apologize for the delay with your order. We understand how frustrating it must be to experience such delays, and we appreciate your patience over the past couple of weeks. Upon investigating your order, we have identified a delay in processing that was beyond our usual standards. Your order was marked as picked up by USPS several days ago, but the order was never actually picked up. Both our system and USPS sent a confirmation of pickup. The reality is that this oversight caused a huge delay in your order. This is far from the standards and expectations we set. We pride ourselves in providing quality products with efficient service. As I am also a consumer like you, I can completely understand how frustrated you may feel when the excitement of your order turns into negative feelings. I really feel what you are saying and I cannot express how sorry I am for this situation. We are always trying our best to provide great service and continuously improve our products and processes for you. As a result of this situation, we will be installing a system where an individual will be solely responsible for order deliverability. This means we will not only track the orders in our system more closely, but we will also personally follow up during each order so you can feel more assured of the shipment. While I understand that this does not change the outcome of your order delay, I hope you will understand that we do sincerely care about your satisfaction. The changes we will make will hopefully prevent this type of situation from ever happening again. As a token of our apology, I would still like to ship your order for free. Your satisfaction is our top priority, and we want to make things right for you. Once again, I apologize for the inconvenience this has caused, and I truly appreciate any understanding you can spare us for this mistake. If there's anything else I can do to assist you, please do not hesitate to contact me directly.
