Josiah M.
My warrenty expired on an old device I…
My warrenty expired on an old device I had that stopped working after 5 years, so they offered me the newest model at half the price!

Great
Based on 776 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our mission is simple - to help everyone on Earth move better, live better and be better. Whether you’re an elite athlete or an individual who is simply looking for solutions to combat the impact of daily life, our suite of innovative products are here to help you unlock the best version of yourself.Founded in 2011, our innovative products have been used by the world’s best athletes and consumers in over 60 countries throughout the globe. We’ve built a brand that has helped define an entire category and is well positioned to carry the space forward for many years to come.
Hyperice (hyperice.com) has 776 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
776 approved reviews, newest moderated first
Josiah M.
My warrenty expired on an old device I had that stopped working after 5 years, so they offered me the newest model at half the price!
Michael
I contacted Hyperice with questions about products that I purchased. I got a return email and phone call promptly with information that I needed. I purchased the Normatec Go calf massagers and the battery life was somewhat odd so I contacted them about it. I sent the pair back and in a short time frame they sent out a new pair. I really wasn't looking for a new pair, just had questions about the battery life. I am very happy with the customer service that I received
Axel S.
Really impressed with their products and support. Definitely recommend Hyperice over theragun everyday
Brian A.
From end to end, Hyperice customer service was extraordinary! Quick and responsive, clear and easy to communicate with, and made sure that the issue was understood and resolved timely hassle free! Thank YOU! Brian
Miles J.
Their customer service was prompt, friendly, and solved my issue satisfactorily.
charles D.
They were helpful in resolving a technical problem that I had with a device. Very quick to reply and very helpful. Thank you.
Robert W.
My experiencing dealing with Jackie, a member of the Hyperice team, could not have been more pleasant or informative with respect to the equipment I had called to inquire about. She was professional, courteous, knowledgeable and extremely helpful. I appreciate all that she did for me and this experience was consistent with my past experience when I previously called a few months ago to inquire about other equipment that I ultimately purchased from them. Excellent customer service in a world that is normally so absent of it nowadays. Kudos to Jackie and the other people who work for Hyperice.
Arn A.
They offered a very good solution when my current device failed and was out of warranty.