Bad
Based on 56 reviews
HYPER1.2Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Celebrating our 15th year in business in 2020, HYPER by Sanho Corporation is a dynamic team headquartered in Silicon Valley, California with offices in Singapore, China, and the Netherlands. We specialize in delivering award-winning, cutting edge IT and mobile accessories with a focus on Apple, portable power, data storage, and connectivity products. For over a decade and a half, HYPER has been guided by its promise of GET MORE. Delivering more ports, more power, and more connectivity, which in turn delivers more quality time with family and friends, more experiences, and more memories to every HYPER customer around the world.
HYPER (hypershop.com) has 56 customer reviews on Folks Told, with an average rating of 1.2 out of 5.
56 approved reviews, newest moderated first
Zaw Htet A.
What others saying are 100% truth. DO NOT BUY FROM THIS COMPANY. I bought 140W charger recently and received dead on arrival, faulty product. They insist me to send the faulty item back. Problem is the shipping from SG to US would cost me ~$70. I’d rather buy a brand new charger with it. The customer support is horrible and rude too.
Jessica O.
DO NOT PURCHASE FROM THIS COMPANY. They are a scam, they do not respond to emails. They take incorrect amount of money. They owe me my items and a refund. I will be taking this matter legal.
Steven S.
Purchased two separate items. Neither HyperDrive GEN2 (with power and without power) would work with multiple displays for me. Kept having to unplug and plug back in cables. Changed monitors and cables to other working pc, so I know they were good. In the end, replaced HyperDrive with something else, and it worked flawlessly. Not worth the extra money in my humble view. And making you login to twitter or facebook to leave a review on the hypershop.com web site is a bit sketchy, what's up with that? Then making you create an account with YOTPO is even more sketchy.
Nic
Please do NOT buy anything from this shady company; I wish I saw these reviews before purchasing. I originally purchased a HyperDrive SOLO 7-in-1 USB-C Hub which was horrible and did not work well, so I decided to return the item. I followed all their instructions (I did send back via USPS). After waiting almost 3 weeks on a return status, they then tell me the package they received was empty and I wouldn't get a refund, which was ridiculous. I truly believe they lied in order to not issue a refund. I will NEVER buy from here again.
Erik
Everything I bought from this brand is crap. The last thing was an adapter for mac book, I paid 50 eur for this and sometimes it's working, sometimes it's not. Terrible quality
Alana W.
I wish that I had see all of the reviews before purchasing the dual screen port from this site. First, the port was $200 plus shipping. After 2 months of receiving the unit one of the hdmi ports for the stopped working. Therefore, realistically it is a single screen port which I could have paid $30 from BestBuy. I reached out to support and now I am being told that I must pay for shipping back to the warehouse for servicing or replacement. That will be take a week to get there and a week to get back. This is a inconvenience to the customer and for me to have to pay for shipping for a second time because your product failed to after such a short period of time is insane. Do not purchase from this company. You will regret it when you product fails and you are still handing out your money to them. Avoid at all cost. The reviews are true!
John A.
Just a bunch of crooks, no response to emails and never got the product I paid for. My mistake, don't you make the same mistake I did.
Terrence J.
UPDATED REVIEW: I was one of the first backers of this charger, and I think maybe either my one was dud or the early batches were no good. I bought it for travel, and due to lockdown barely used it. When I tried it this year, the USB-A ports werent working at all, and the USB-C would cut in and out. Also the unit got really hot when plugged in, and my laptop would behave strangely when being charged by it. Hyper - as seen in their response, after initially telling me to buy a unit, have sent me a new unit. The new one so far is working perfectly with all ports, and gets nowhere near as hot as the first version I got. So - the company pulled through in the end, and the charger itself, so far is very good.
Reply from HYPERMar 23, 2022
Hi, we apologize for this inconvenience. We’re going to ship you a brand new replacement as soon as we can. To get this started, could you please give us your case number so we can confirm your shipping details?
