ICECARTEL.COMReviews of icecartel.com

Love the product however getting my package wasn't so easy. Took way longer than necessary to get my package and had the pay extra to reroute my package to an alternate location to pick up my package due to 21 or older signature requirements. Wasn't very pleased by that.

Only did 3 stars because they have been doing great with keeping me updated but I haven’t received my items yet to give an actual review. Will come back and do once I receive

Well don’t get me wrong I like the jewelry,but on none of it is there a .925 stamp or 14k anywhere on any of my jewelry! I like to know that what I’ve got is actually silver or gold, even if it is plated it should still have it on there. The Cuban chain I got looks very nice as does the free silver Cuban chain I got! The bracelet is beautiful,but it’s mostly stones, but it’s beautiful! As I said the jewelry is nice, just wasn’t expecting jewelry without a stamp on it

I like that Icecartel Does reach out I dislike it’s not as fast as I would like. I wish there’s steps to purchasing before an immediate confirm purchase. Should be grace period or two step confirmation. As the purchase happened in a way I objectively spoke about yet still was forced into buying it out right

I have purchased about 4 chains from Ice Cartel already. The moissanites are pretty good quality and they do pass diamond tester. However, the gold plated chains do fade.

expected more. nice packaging. stamped as 925 silver, no indication of the "thick coat of 14k gold". shipped straight from china. theres no refund or exchanges. extra star for fast customer service.

The Moissanite is clean and passes tester. However the website isn’t clear about bale sizes & how they’ll fit your chain. I ordered the “medium” gorilla pendant and it doesn’t fit my 5mm chain, which is relatively small. I emailed customer support, never got a response. Emailed again and claimed they didn’t get my original email. Awaiting response if they will allow me to swap out this pendant for a larger one. They seem to be strict on their return policy.

Custom order took longer than advertised. I will give credit that their communication is pretty good. Final order wasn’t to my specifications so was disappointed there after spending so much and it taking so long.