Great
Based on 416 reviews
ICEPURE4.2Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Founded in 2014, ICEPURE aims to transform residential plumbing systems and make high-quality, filtered water accessible in homes across America. Using cutting-edge reverse osmosis technology and contaminant-removing filters, our water purification solutions are 100x more effective than simple pitchers or faucet attachments. We develop user-friendly yet technologically sophisticated products, with conveniences like tankless machines, low-maintenance filters, and monitoring apps.With ongoing R&D focused on the next generation of water safety and environmental health, ICEPURE is paving the way for smarter homes and a sustainable future.
ICEPURE (icepurefilter.com) has 416 customer reviews on Folks Told, with an average rating of 4.2 out of 5.
416 approved reviews, newest moderated first
Joseph L.
wrong filter received. does not fit. what do i do with these worthless filters???
Reply from ICEPUREJul 7, 2026
We’re very sorry for the inconvenience. Our customer support team will contact you by email as soon as possible to help resolve this issue. Thank you for your patience.
Sue
We had a repair man out to fix our fridge and he suggested we replace our filters, with the filters in question. They fit perfect, easy in, easy out. And they really are a great price
rosemary e P.
I would like to express while ordering filters the company was quick and meet all of my needs. Working with this company was a true pleasure kind and professional and would highly recommend this company.
Daniel V.
Great price fast shipping 🔥
Ed, North Olmsted, O.
We have been purchasing Ice Pure filters for a number of years and have always found the products and service to be outstanding. We would highly recommend them to you. Ed Menger, N. Olmsted, OH
Renee G.
This tool did not work! It was supposed to realign the knobs in the housing of the refrigerator filter to 9:00 and 3:00 and allow me to install a new water filter but the threads will not move. I appreciate I was contacted and promised a refund since the tool didn’t work for me. I ended up paying an appliance repair person to fix the problem. Thank you for contacting me and for the refund.
Reply from ICEPUREJul 1, 2026
Thank you for your update and for giving us the opportunity to assist you. We’re glad we were able to provide a refund and appreciate your understanding. We’re sorry again that the tool did not resolve your issue, and we appreciate your feedback. We always strive to provide helpful products and responsive customer support, and we’ll continue working to improve.
Dan
We ordered four filters for our Kitchenaid referigerator. The filter didn't fit in easily and then leaked after it was installed. I had to reinstall the old filter.
Reply from ICEPUREJul 1, 2026
We’re very sorry to hear about your experience, and we sincerely apologize for the inconvenience. Our customer service team will contact you shortly to better understand the issue and help resolve it as quickly as possible. We appreciate your feedback and will do our best to make this right.
Just a G.
Works exactly as advertised and the unit is super quiet
