Mark W.
Not very happy for the money spent !
This water cooler/ice maker is VERY noisy for the money I had to pay for this unit. The cold water option isn’t VERY COLD either ! I am very disappointed considering the money this Unit costs.

Great
Based on 416 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Founded in 2014, ICEPURE aims to transform residential plumbing systems and make high-quality, filtered water accessible in homes across America. Using cutting-edge reverse osmosis technology and contaminant-removing filters, our water purification solutions are 100x more effective than simple pitchers or faucet attachments. We develop user-friendly yet technologically sophisticated products, with conveniences like tankless machines, low-maintenance filters, and monitoring apps.With ongoing R&D focused on the next generation of water safety and environmental health, ICEPURE is paving the way for smarter homes and a sustainable future.
ICEPURE (icepurefilter.com) has 416 customer reviews on Folks Told, with an average rating of 4.2 out of 5.
416 approved reviews, newest moderated first
Mark W.
This water cooler/ice maker is VERY noisy for the money I had to pay for this unit. The cold water option isn’t VERY COLD either ! I am very disappointed considering the money this Unit costs.
JANET R.
Placed the order and received product in timely fashion. Very easy.
Robert M.
Timely arrival and ease of installation and use.
Maryann S.
easy to order & fast service
FAITH C.
Filter was easy to put in. I didn't realize that didn't filter brands can look different yet fit. When I emailed them about this question the response was a little slow. Good price for a four pack of filters.
Albert H.
Timely delivery,good price.
Jhop
Buying in bulk instead of 1 filter at a time is more cost effective. Your filter work great.
Quentin Jones J.
Ice maker made ice one day and then started an E2 code for 2 days. The showed bin full when it wasn’t. Sensor not working properly. Sent email to service and support and didn’t hear from them for a week. Decided to return unit. That went smooth enough. So save your box in case you need to return the unit.
Reply from ICEPUREAug 6, 2026
We sincerely apologize for the issues you experienced with the ice maker and for the delay in our customer service response. We understand how frustrating it must have been to encounter error codes and sensor issues after only a short period of use. We appreciate your feedback, and we’ll share it with our product and support teams to help us improve. Thank you for giving us the opportunity to assist you, and we’re sorry that your experience did not meet your expectations.