Great
Based on 633 reviews
iCliniq4.1Honesty, pricing, process and quality scores appear once 5 customers have rated them.
iCliniq is a trusted health decisions platform that helps people to understand and solve their health issues by providing personalized medical insights, AI-powered health assistants, symptom checkers, and a vibrant online community. As a go-to platform for trusted health information, iCliniq excels at addressing complex health concerns while fostering informed decision-making for both patients and physicians. For over 12 years, iCliniq has been top-rated by Parade and Insider, trusted by over 100 million patients and 4,500+ physicians across 80+ specialties in 190+ countries.
iCliniq (icliniq.com) has 633 customer reviews on Folks Told, with an average rating of 4.1 out of 5.
633 approved reviews, newest moderated first
customer
The doctor’s response was very compassionate and well thought out and thorough.
Reply from iCliniqDec 15, 2024
We're happy to see that you had a 5-Star experience at iCliniq. Thanks for taking the time to share your feedback with us. We’d love to continue providing great service to awesome users like you. Thanks again!
Marios L.
It was easy, had a question that could asking by going to the GP or hospital but the time would have been too long and more expensive. Thank you
Reply from iCliniqDec 11, 2024
We truly appreciate the opportunity to serve amazing users like you! Your support means the world to us, and it makes a big difference when our valued users share their experiences. Thank you for choosing iCliniq!
customer
I didn't like Short answer without more explication and i cant ask more than 1 free question
Reply from iCliniqDec 11, 2024
Dear User, We’re sorry to hear that your experience didn’t meet your expectations. To assist you better, we need more details about the issue. Unfortunately, we couldn’t locate your profile without your registered email address. Kindly report the problem by emailing us at [email protected] from your registered email ID. This will allow us to connect with you and work on resolving the issue promptly. Your satisfaction is our priority, and we’re committed to addressing any concerns you may have. Thank you for your understanding. Best regards, Team - iCliniq
Goodness C.
I felt like I was in the same room as the doctor, I loved how he respectfully pointed out my ailments and possible solution. In all, he was kind and experienced in his reply.
Reply from iCliniqDec 11, 2024
Thank you for your feedback. We're glad to hear that you found our service helpful and that we were able to provide it to you. Your support and feedback motivate us to strive for excellence and consistently deliver outstanding service to our wonderful users, just like you. Thank you once again for your kind words!
Muhamed
Really helpfull for our serious concerns and tensions regarding any particular situations or certain issues with our health. The doctors provide a good guidance by proper replies and information.
Reply from iCliniqDec 7, 2024
Thank you so much for your kind words! We're delighted to hear that you found the guidance and information helpful. Providing accurate and thoughtful responses to address your concerns is our top priority. Your feedback inspires us to continue delivering the best support possible. Wishing you good health always!
customer
I have been provided with a fast and detailed response which provided much needed comfort prior to my scheduled doctor's appointment.
Reply from iCliniqNov 24, 2024
We are happy you are satisfied with the quality of our service. We really appreciate you taking the time to share your experience with us. We’d love to continue providing great service to awesome users like you. Thank you for choosing iCliniq.
Theo
Quick response and help advice.
Reply from iCliniqNov 24, 2024
It is delightful to hear such positive words, and it’s always a pleasure to serve our users. Thank you for choosing iCliniq.
Wafa G.
Dr's response is quick but short , not provided a detailed answer.
Reply from iCliniqNov 22, 2024
Dear User, Thank you for sharing your feedback. We sincerely apologize for the inconvenience this may have caused. Your concerns are very important to us. We have forwarded your feedback to the moderation team. The team will review the question and answer for quality and provide you with a good solution as soon as possible. If you need further assistance, please feel free to contact iCliniq support at [email protected]. We are always here to help our users. Thank you, and have a wonderful day!
