Great
Based on 633 reviews
iCliniq4.1Honesty, pricing, process and quality scores appear once 5 customers have rated them.
iCliniq is a trusted health decisions platform that helps people to understand and solve their health issues by providing personalized medical insights, AI-powered health assistants, symptom checkers, and a vibrant online community. As a go-to platform for trusted health information, iCliniq excels at addressing complex health concerns while fostering informed decision-making for both patients and physicians. For over 12 years, iCliniq has been top-rated by Parade and Insider, trusted by over 100 million patients and 4,500+ physicians across 80+ specialties in 190+ countries.
iCliniq (icliniq.com) has 633 customer reviews on Folks Told, with an average rating of 4.1 out of 5.
633 approved reviews, newest moderated first
customer
Timely response. Best possible condition management provided
Reply from iCliniqMay 14, 2024
Thanks for your trust, we count ourselves lucky for users like you. We’d love to continue providing great service to awesome users like you. Thanks again!
SAMUEL S.
Great job my fear of my skin got vanish because they help me through everything
Reply from iCliniqMay 13, 2024
Thank you for your feedback. We're glad to hear that you found our service helpful and that we were able to provide it to you. Your support and feedback motivate us to strive for excellence and consistently deliver outstanding service to our wonderful users, just like you. Thank you once again for your kind words!
Iwan K.
Fast reply and simple to use
Reply from iCliniqMay 13, 2024
Thank you so much for your wonderful feedback and support.
Abhishek K.
I regularly use Icliniq and found the platform to be very useful. Though the answers from doctors are often very short. They do reply to your questions but their answers are very basic ones. Sometimes some doctors reply in a somewhat detailed manner but it is rare. Icliniq have actually helped me many times, cleared my doubts and confusion but there are times when I felt cheated and extremely dissatisfied. I always try to write the problem in great depth, but often the answer comes from doctors are very short and basic. This is the one thing they need to work on. And the follow up questions is limited to 1. This should be increased.
Reply from iCliniqMay 8, 2024
Thank you for taking the time to share your feedback with us. We genuinely appreciate your perspective and apologize for any dissatisfaction you've experienced with our service. We're delighted to hear that Icliniq has been a valuable resource for you, providing assistance and clarity when needed. Your trust in our platform is incredibly important to us, and we're committed to continuously improving our services to better meet your expectations. Regarding your concerns about the brevity of some doctors' responses, we understand the importance of receiving thorough and detailed information, especially when it comes to healthcare matters. We will certainly take your feedback into consideration and work towards ensuring that our doctors provide more comprehensive explanations in their responses. Additionally, we appreciate your suggestion regarding the limitation on follow-up questions. We understand that sometimes, one question may not suffice to address all concerns, so we've implemented an alternative solution. Introducing our #iCliniq 50 or 100-hour chat option, where you can enjoy unlimited follow-up questions within a 50 to 100-hour timeframe. This enables you to delve deeper into your queries and ensures comprehensive assistance throughout your healthcare journey. We hope this enhancement further enhances your experience with us. Your feedback is invaluable to us as we strive to enhance the quality of our services and provide the best possible experience for all our users. If you have any further suggestions or concerns, please don't hesitate to reach out to us at [email protected]. We're here to listen and ensure that your experience with Icliniq exceeds your expectations. Thank you once again for your feedback and for being a valued member of the Icliniq.
customer
Nice apt review
Reply from iCliniqApr 30, 2024
Thank you so much for your wonderful feedback and support.
customer
I went to my doctor right away. And I do have a major issue. Now handling it step by step. Thanks for all your help! Hadel
Reply from iCliniqApr 22, 2024
We’d love to continue providing great service to awesome users like you. It means so much when our best users share their experiences. Thank you for choosing iCliniq
Anthony
I recommend this online DR Site. I sent my report to the dr as I was worried and got reassuring information and advice.
Reply from iCliniqApr 12, 2024
We sincerely appreciate your valuable feedback. Your support and feedback motivate us to strive for excellence and consistently deliver outstanding service to our wonderful users, just like you. Thank you once again for your kind words!
customer
The only think I didn't like that system forces you to pay for medical help.
Reply from iCliniqApr 10, 2024
Dear User, Thank you for reaching out to us. We are really sorry for the way you feel. We provide the first query free for all our new registered users, and the following are paid because we will have to compensate the doctors for their time as well. All your health concerns are addressed by trained medical doctors. Each one being an expert in their own field. We will have to compensate the doctors for their time as well. We have multiple products with different pricing plans. Please check the site or contact the support team to find which plan is the right fit for you. We will make sure you, provide a cost-effective solution.
